MARK L. WEST
555 CARMINE DRIVE, WESTBURY, NEW YORK 12121 - (999) 555-6789
Top performer with exceptional interpersonal, communication and public
relations skills that allow the development of strong rapport with individuals on all levels.
Outstanding record of achievement coupled with the ability to build and direct a business to
profitability through leadership, creativity, effective management and the motivation and
development of staff to maximum potential. Adept at analyzing and resolving problems and developing
and instituting the needed procedures and responses. A consistent high level of performance dealing
with people and services requiring solid management, organizational, time management and
negotiating abilities. Results oriented, highly motivated to succeed. Energetic and assertive,
adept at the coordination and implementation of multi-faceted operational procedures in established
operations. A sound professional attitude with pride in personal performance. Seeking a position
that will challenge and use management and sales experience, education and acquired skills to
positively impact company performance and profitability while providing personal and professional
MANAGEMENT / ADMINISTRATION EXPERTISE
- Train and evaluate staff, providing
appropriate feedback regarding performance and training requirements.
- Identify corporate objectives,
organize needed resources, direct operational efforts to achieve desired
- Attend and participate in meetings,
seminars and conferences.
- Enforce, track and insure
compliance with all organization policies and procedures.
- Gather and disseminate information
for status reports for presentation to management staff.
OPERATIONS / FINANCE EXPERTISE
- Demonstrate effectiveness in
problem evaluation coupled with the ability to generate and implement effective
- Troubleshoot operational functions
to insure productivity and optimize quality.
- Solid experience in the development
and administration of annual budgets, cost containment, purchasing and inventory
PUBLIC RELATIONS EXPERTISE
- Conceive, develop and execute
innovative, targeted media messages, story placement, radio promotion and coordination of
- Generate and enact public
relations, advertising promotional and special event programs and campaigns to increase public
- Develop and execute prepared and
unprepared speeches for various community organizations.
- Prepare presentations and represent
the organization during speaking engagements at local schools and colleges to promote strong
community relations and represent organization efforts.
- Institute strong networking
capabilities to recruit and retain personnel.
- Coordinate daily with personnel to
insure timely application processing.
CAREER HISTORY / ACHIEVEMENTS
UNITED STATES AIR FORCE, Westbury, New York 1981-Present
Air Force Recruiter - Operations Department (10/93-Present)
Air Force Recruiter - Officer Recruiting (2/93-10/93)
Air Force Recruiter - Advertising & Public Relations (2/92 - 2/93)
Air Force Recruiter - Operations Department (7/89 - 2/92)
Non Prior Service Recruiter (3/85 - 7/89)
Medical Service Specialist - NCIOC Recovery Room (10/81 - 3/85)
Air Force Recruiter - Operations
Track every aspect of the production of non-prior service, officer, nurse and physician
recruiting. Maintain an up-to-date account of all jobs, assignments, reassignments and dismissals.
Run Waiver Program, verify candidates and recommend those qualifying for approval. Evaluate
applicants for job placement. Administer the following programs to stimulate production:
Competition Program, Awards Program, Leads Program and the ROTC Scholarship Program. Coordinate all
recruiting activities at the medical processing station. Perform detailed analyses of lead
generation, trending, short and long-term programs to inform recruiters on more effective ways of
job performance. Design and execute marketing research to establish job positioning, target markets
and competition. Analyze competition and market trends and institute required changes. Generate and
enact creative public relations, advertising, promotional, special events and presenta-tions to
increase public awareness and recruitment.
- Top Operations NCO for entire north
- Top Support NCO for Squadron, four
- Top Squadron NCO
- Commander's Annual Extra Effort
Award, three times
- Took over the entire squadron
Officer Training School Recruitment Program servicing five states, during a nonproductive
period and successfully submitted 35 Officer's Training School applications which allowed the
squadron to meet its goals. This is normally done over a 12-month period by several
- Designed squadron regulation for
competition to increase production in Fiscal Year 1991 Squadron named "Top in North East,
Fiscal Year 1991".
Air Force Recruiter - Advertising & Promotion
Increased community awareness of Air Force opportunities through effective advertising,
promotion-al events and public relations. Developed and implemented marketing programs to increase
production. Raised educator confidence in the Air Force as a viable opportunity for all students.
Prepared presentations and represented the Air Force during speaking engagements at local schools
and colleges to promote strong community relations. Made speeches and presentations for various
- Doubled squadron Advertising and
Promotions Program in every aspect through advertisements, community events, radio
- Designed and administered the
Advertising and Promotion Plan
Non Prior Service Recruiter
Responsible for local advertising, school programs, career days and lectures, daily telephone
prospecting and cold calling. Conducted interviews in offices, residences and high schools and
qualified candidates for the Air Force.
- Met or exceeded goals four years
consecutively. Received numerous monthly and quarterly awards.
- Named one of top five recruiters in
the north east
Medical Service Specialist - NCIOC Recovery Room Directed the daily activities of the
Recovery Room, of the Wilfred Hall Medical Center, a 1000 bed hospital. Supervised, scheduled,
trained, evaluated and counseled 16 active duty medical technicians and 2 civilian LPNs. Performed
all administrative functions including supply order, inventory control and updating and maintaining
- Most junior NCO put in charge of
the Recovery Room of the third largest medical facility in the world
- Received excellent rating on
Inspector General Inspection
University of Texas, Westley, Texas
General Studies / Marketing
Craigsville Junior College, Marquette, Georgia
General Studies / Marketing
(Total of 88 Credits)
Management Theory · Total Quality Management>
Management by Objective · Motivation, Counseling & Communication
SEMINARS / COURSES / WORKSHOPS
Advertising & Promotion · Recruiting School · NCO Leadership School
Supervisor Prep Course · Corpsman School (Basic Nursing, Emergency)
SOFTWARE: Enable · Alice · Windows · E-Mail · Harvard Graphics
HARDWARE: Z-248 · Laserjet · ALPS Printers · Plotter
EMT Certified · CPR Certified
Resume courtesy of Career Resumes
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