USCYBERCOM - Information Technology Specialist Job

9/8/16
SAIC (www.saic.com)
Other

/yr

  Full Time   Employee


Fort Meade
Maryland
United States

USCYBERCOM - Information Technology Specialist (Job Number:412549)

Description:



The DoD Agencies and Commands Customer Group, COCOM Programs Directorate of SAIC currently has a contingency full-time position for a Information Technology Specialist to support the United States Cyber Command (USCYBERCOM) JXXX, Fort Meade, Maryland.

JOB DESCRIPTION

Identifies user requirements and describes services available or refers inquiries to other staff. Provides technical support of a limited scope to users and assists them in defining and solving computing problems within well- defined areas of responsibility. Assists in preparing documentation of supported products for users. Assists in preparing user training materials and conducts training sessions as assigned. Performs programming tasks of limited scope to assist users. Applies knowledge of computer science principles, information management principles, data processing functions, and Automated Data Processing (ADP) hardware and software systems structures and operations, and computer programming languages and techniques to solve automation problems. Addresses scientific engineering or business objectives by writing, modifying, or adapting computer programs in machine level, assembly, and third or fourth generation programming languages. Interfaces with and uses minicomputer and main computer systems in addressing project objectives. Identifies and uses standard, unconventional and original mathematical, algorithmic, and programmatic approaches to define, plan, organize, design, develop, modify, test, and integrate database or data processing systems, computer hardware systems, and simulation models. Formulates architectural designs, functional specifications, interfaces, and documentation or hardware or software systems considering system interrelationships, operating modes, and software or equipment configurations. Develops design specifications by inspection and analysis to offset various malware and to protect and defend USCYBERCOM infrastructure. Researches unconventional application of software and operating systems in designing and developing new methodologies, significant modifications, or adaptations of standardized techniques. Develops project plans, guidelines and controls.

Daily activities include:

- Performs entry-level IT administration and functions such as, user adds, moves and deletes, backup and restore, preventive maintenance, and upgrades
- Assists with the planning and coordination of software and applications upgrades, and Hypertext Markup Language (HTML) and Web development
- Installs, upgrades, and configures personal computers and peripherals including modems, printers, disk drives, memory and other system boards, keyboards, and monitors
- Provides initial assessment, research, and resolution of basic incidents, and requests regarding the use of application software products and infrastructure components
- Addresses and resolves basic incidents and requests and log all incidents and requests
- Designs architectures to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces
- Ensures systems are compatible and in compliance with the standards for open systems and DOD architectures
- Determines and identifies high level functional and technical requirements based on interactions with the user community and knowledge of the enterprise architecture
- Identifies, assesses, and presents options for meeting the functional and technical requirements including hardware and software updates or upgrades
- Interacts with project management to plan project schedules and technical direction
- Develops software design documents and technology white papers
- Provides recommendations during the selection of development tools
- Formulates and defines specifications for operating system applications or modifies and maintains existing applications using engineering releases and utilities from the manufacturer
- Creates a positive client support experience and builds relationships through deep problem understanding, ensuring timely resolution
- Monitors systems and peripheral equipment, system processing and error listings to maintain control of hardware and software malfunctions
- Responds to trouble calls, analyzes problems with software and hardware and takes appropriate action to correct problems
- Assists users with computers, network, and application related issues and may provide training in areas such as database, security and LAN administration
- Conducts individual and group training sessions, and demonstrates how to use computer programs
- Develops, prepares and evaluates training program outlines, training manuals, instructions, reference manuals and other materials
- Provides training related to computerized applications
- Supports older technology during transition phases, and tests new equipment, software, and technologies for replacement
- Monitors and distributes helpdesk calls, and assists with report programming
- Possesses expert level knowledge of computers and peripheral equipment including operating systems and basic operations functions, system and memory configurations and software
- Develops high level system design diagrams, program design, coding, testing, debugging and documentation
- Conducts quality assurance reviews and the evaluation of existing and new software products
- Installs, operates, configures, diagnoses and repairs computers, related software and peripheral equipment
- Monitors activity and components of data communications network, and identifies software and hardware malfunctions
- Determines users’ needs and problems, understand program requirements and develop effective solutions; prepare documentation materials
- Presents technical concepts and procedures on software
- Establishes rapport quickly and effectively with groups and individuals and maintains effective working relationships
- Possesses demonstrated expert level experience in planning and managing large-scale upgrades, planning and scheduling large-scale migration activities, designing, installing, configuring, operating LANs and WANs and providing expert administrative skills to solve challenging IT issues
- Effectively communicates, coordinates efforts, and establishes customer relations
- Provides top-level technical expertise, including performing in-depth and complex software systems programming and analysis
- Creates detailed design specifications for use by software development staff members

- **Position contingent upon contract award***

Qualifications:
QUALIFICATIONS

- Minimum five (5) years of experience as an IT Specialist.
- Bachelor’s Degree or higher from an accredited college or university in Information Systems, Computer Science, Cybersecurity, Computer Engineering or related discipline (or 4 years of exp in lieu of).
- At a minimum DOD 8570 IAT Level II Information Assurance Certification is required. (CCNA, Security+, GSEC, SSCP)
- TRAVEL AND SECURITY: CONUS/OCONUS; must be able to obtain a TS/SCI with Polygraph

SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge, talented people, effective processes, and innovation to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government, state/local, and global commercial markets. Headquartered in McLean, Virginia, SAIC has annual revenues of about $4.4 billion. For more information, visit http://www.saic.com. For ongoing news, please visit our newsroom (http://investors.saic.com/news-releases).

SAIC is an Equal Opportunity Employer

Job Posting: Aug 23, 2016, 8:29:28 PM
Primary Location: United States-MD-FORT MEADE
Clearance Level Must Currently Possess: Top Secret/SCI with Polygraph
Clearance Level Must Be Able to Obtain: None
Potential for Teleworking: No
Travel: Yes, 10% of the time
Shift: Day Job
Schedule: Full-time

To apply for this job, contact:
Jane Ormerod

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