Full Time Employee Contractor
Tier 1 helpdesk for all issues related to Logistics Information Systems. Provide both functional and technical support to customers both locally and dispersed throughout the geographic area. Primary support will be over the phone or using remote desktop support; however, traveling to customer sites is required as needed.
Provide functional and technical assistance for all Logistics Information Systems to include PBUSE, ULLS-AE, TC AIMS, SAMS-1E, SAMS-2E and GCSS-A. Provide troubleshooting using various techniques to include over-the-phone, Remote Access, and on-site visits as required. Set-up, configure, and install software updates and approved images. Complete quality checks and functionality tests. Process requests for issue of new systems upon unit level data migration. Provide units disposition for displaced legacy systems. Utilize the LOGSA, LIW, PBUSE and USAFMSA website to validate data. Assist in the fielding of new systems and equipment. Provide system workarounds when required. Maintain equipment databases.
5 years relevant experience with a minimum of 2 years in computer hardware/software troubleshooting and a minimum of 2 year's experience in SASMO operations. Strong Written and Verbal Communication Skills. Active Secret Clearance to start.
Requires DoD IA Technical Level I to include CompTIA Network+ or CompTIA Security+ (must be CE enrolled) and a Computing Environment Certification (i.e. MCTS Windows 7 Configuration)
Desired experience with SAMS-E, ULLS-AE, PBUSE, TC-AIMS, GCSS-A, SAMS-FM, or LogDAT.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.
We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.
No unsolicited agency referrals please.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending upon specific assignment, or upon any US government security clearance if required. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI?s legal duty to furnish information.
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