Service Delivery Manager Job



  Full Time   Employee

Laguna Niguel
United States

Service Delivery Manager (Job Number:419368)



Responsible for managing the implementation of specific government or commercial contracts. Plan, coordinate, and manage the actions taken by an organization to acquire and execute a specific piece of business, either competitively or non-competitively. Integrate all functions and activities necessary to perform the project/program to meet the client or customer requirements. Plan and implement actions by the program/project team to define and implement technical baseline and meet quality requirements for project/program products and services. Direct project team personnel, manage cost and schedule, ensure contract compliance, and serve as customer interface. Position for service delivery manager responsible to manage IT operations and maintenance scope across the following areas:

- IT Life Cycle and IT Service Management Services
- Data Center Services including storage and server support
- Service Desk Services
- End User Services
- Converged Network Services


Bachelors and fourteen (14) years or more of related experience; Masters and twelve (12) years or more of related experience.


ITIL Foundation (required), PMP (desired)

SAIC Overview:SAIC is a leading provider of technical, engineering and enterprise information technology services to the U.S. government. Our 13,000 employees deliver systems engineering and information technology offerings for large, complex government programs, as well as a broad range of higher-end, differentiated technology services. The company is headquartered in McLean, Va. For more information, visit

EOE AA M/F/Vet/Disability

Job Posting: May 25, 2016, 10:23:35 AM
Primary Location: United States-CA-LAGUNA NIGUEL
Clearance Level Must Currently Possess: None
Clearance Level Must Be Able to Obtain: None
Potential for Teleworking: No
Travel: None
Shift: Day Job
Schedule: Full-time

To apply for this job, contact:
Jane Ormerod

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