Technical Manager

Sears Holdings Corporation (
Computers/Information Technology


  Full Time   Employee

United States

The Technical Manager Business Analytics position will be part of the ShopYourWay (SYW) Analytics team supporting targeted and non-targeted marketing and campaign analytics. Role will support various strategic initiatives across SYW Marketing, Business Units, Merchandizing/Inventory, Pricing, Store Operations, and other functions through the use of Advanced Analytics. The role will also have an emphasis on identifying member behavior patterns and use those insights to drive decisions to improve member experience. The breadth of projects will span Sears, Kmart and Shop Your Way member program.
The Technical Manager Business Analytics performs detailed reporting and deep dive ad-hoc analyses and story-telling of SHC customer data to enable SHC to grow, engage, and retain its diverse customer base across all formats. He/She will be responsible for fast, accurate, and actionable insights, and is expected to work with off-shore analytic resources and partner with other on-site resources to deliver reporting and analysis. He/She acts as a champion of fact based data driven insights on customer behavior/campaign response across different channels to direct change in the business and drive incremental revenue.

As a senior analytical team member within the department, the Technical Manager of Business Analytics will collaborate with departments across the organization to develop insights based on data for marketing promotions, offers and communications. This will include coordinating with marketing groups as well as online and technology groups to identify and prioritize business problems and opportunities. You will leverage data to develop robust marketing analyses, actionable insights and presentations for senior management. The Technical Manager Business Analytics will also mentor less experienced members of the team on statistical and analytical methods.

To apply for this job, contact:
Scott Stratton

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