Contingency Communications Radio (CCR) Field Service Representative

9/1/16
ManTech (www.mantech.com)
Other

/yr

  Full Time   Employee   Contractor


Arlington
Virginia
United States

This is a TDY position.

The Contingency Communications Radio (CCR) Field Service Representative (FSR) Radio – CONUS position is a Subject Matter Expert (SME) that coordinates all aspects of the Contingency Communications Radio Program and provides expert guidance on communication issues. The CCR FSR provides direct support to the U.S. Department of State (DoS) Contingency Communications Radio Program and will serve as stateside staff supporting domestic DS operations and multiple U.S. Missions abroad to include contingency operations and high threat posts. Periodic overseas temporary duty deployments may be required in support of program initiatives. During overseas deployments, the CCR FSR may be required to visit multiple posts.
The CCR FSR will demonstrate and apply a broad knowledge of specialization through successful completion of moderately complex assignments. The CCR FSR will apply complex knowledge of fundamental concepts, practices, and procedures for the particular area of specialization. The CCR FSR will demonstrate knowledge of the organization's business practices and issues. The successful candidate will typically possess 5 - 8 years of successful experience in communications or a related field and successfully demonstrate key responsibilities and knowledge as presented below.

Job Duties & Responsibilities:
• Performs the full range of standard work for the professional field. Identifies and resolves
complex technical problems and applies advance problem-solving skills.
• Coordinates CCR Program efforts with DoS bureaus, offices and diplomatic operations;
the Department of Defense; private contractors; and other agencies and organizations.
• The CCR FSR is required to be the Subject Matter Expert on networking and other
communications equipment providers (i.e. Harris, Exelis, Kenwood) equipment and will
provide O&M support.
• The CCR FSR will be required to be proficient in communications surveys, new installations and
preventative maintenance for vehicle and fixed site systems, COMSEC management, frequency
management, training, and depot level repair for radios.
• Provides operations and maintenance support to multiple tactical and land mobile radio systems
including but not limited to the PRC-152, PRC-152A, PRC-117F, PRC-117G, DTCS-RO,
XG-100M, XG-100P, XTS-5000, APX-3000, TK-5210/5310, TK-5710/5810, PYQ-10, KIK-30,
KIK-20, and the KIK-13.
• Develops and conducts training for U.S. Government personnel and private contractors regarding
the proper use, care, maintenance and preventative maintenance of assigned systems.
Drafts and/or reviews technical statements of work (SOW) and proposals for installation, repair and
maintenance of communication equipment. Provides quality assurance oversight of such work.
• Completes complex material specification, schematic preparation and follow-up to ensure
proper and effective implementation.
• Performs complex design, development, testing and modifications of solutions and provides
explanations and clarifies information to enable proper interpretation and evaluation of complex.
specifications, performance characteristics or other technical data.
• Communicates complex technical and commercial issues, and completes recommendations for new
designs, processes, or design changes to meet requirements.
• Provides a weekly activity report that includes, but is not limited to CCR FSR activities such as:
internal and external coordination; status of program designs; research activity on regulations and
policies; status of drafts and reviews on technical SOWs and proposals; quality assurance findings
and recommendations; development and conduct of training; and installation, de-installation,
technical inspections, checkouts, fault diagnosis; maintenance, repairs; and parts consumption and
requirements.


Qualifications:


• BS/BA in a related discipline or advanced degree, where required, or equivalent combination of
education and experience; OR An Associate’s degree or technical certificate in electrical engineering or a related field and three years experience as described above.
• Minimum of five years technical and related experience in the field of coordination and technical
support for modern communication systems.
• A minimum of two years hands-on work experience with PRC-117F/G and PRC-152/A.
• Experience with COMSEC policies and procedures.
Experience with Microsoft Windows operating systems, Microsoft Office, SharePoint, etc., and the
ability to learn and use other software applications.
• Previous DoS experience is a plus.
• Prior experience providing training (Training Specialist/Instructor) is also a plus.
• Must possess knowledge of radio frequency (RF) theory and principle, and the effects of systems
operating in a high electromagnetic environment.
• The position requires excellent technical knowledge of RF Communications
(VHF/UHF/SATCOM/Radio) along with COMSEC policies and procedures.
• Must be able to specify RF communication equipment compatible with CREW systems.
• Possess excellent writing and verbal skills.
• Possess excellent interpersonal skills, with the ability to build/maintain professional working
relationships; be proactive with the ability to work in a fast-paced environment, while handling
multiple tasks simultaneously.


Supervisory Responsibilities
: None

Certifications: Certification on communication equipment and COMSEC a plus.

Clearance:
• Must also be able to obtain/maintain a US Government SECRET clearance.
• Must be a U.S. Citizen.


Travel:
• Overseas travel will be required up to 25% of the calendar year in high-threat areas, in multiple locations
(not one specific area).
• Domestic travel may be required for training and program coordination

Location:
• CONUS based employees will work in greater Washington D.C. area.
• Employees may be required to travel outside in the Washington D.C. metro area for training and program initiatives.
• The employee must also be willing to provide limited temporary duty support to worldwide initiatives.
• Overseas locations may be located in high-risk environments to be disclosed upon interview


Work Environment:
• Full-time, 40-hour week for domestic based positions.
• Overseas temporary or full-time positions typically follow a 72-hour week schedule and can be under hazardous conditions when deployed to a high threat or contingency operations post.
• Personnel meeting the provisions of Department of State Standardized Regulations, Chapter 650 – Danger Pay Allowance, and Chapter 350 – Hardship Pay, are eligible to receive danger and hardship pay up to the prevailing percentages over basic compensation.


Living Environment: Lodging, meals, medical and basic life support services provided while assigned to high threat or contingency operations post.
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