Analyst - Identity & Access Management Operational Support

National Grid (https:\\


  Full Time   Employee

United States


About the position:

The Digital Risk and Security (DR&S) team has been established in National Grid to ensure the identification and management of digital and privacy risks. As part of a large scale, three year Cyber
Security program an Identity and Access Management (IAM) solution has been implemented across the National Grid estate. DR&S are now seeking to establish an IAM Operational Support team to support National Grid business units in their use of IAM services.
Position Responsibilities (including but not limited to):
IAM Operational Support team to meet IAM objective
Developing and maintaining short, medium and long term plans to support National Grid’s IAM strategy
Planning and scheduling IAM operations and access review campaigns across National Grid business units
Management and reporting of IAM Service Levels to ensure adequate business support is in place
Providing operational support for the IAM solution
Maintaining formal processes for technical and support communications with wider Information Systems support teams within National Grid
The IAM Operational Support Analyst will also be responsible for liaison and communication with a range of internal and external stakeholders, including: Business users of the OIA/IAM systems
National Grid Program Management, Compliance, Audit & Control, and Service/Helpdesk teams, Third party support vendors Internal Identity Data and Source Data providers Network and application system administrators

Knowledge & Experience Required:
Bachelor’s degree or equivalent experience
Strong technical knowledge of IAM tools and processes, including: Identity and Access Management, Director / Meta directory services, Single Sign-On (SSO),
Web Access Management, Federated Authentication / SAML, User Lifecycle
Industry Standard IAM Tools: Oracle Identity Manager (OIM), Oracle Access Manager (OAM), Oracle Unified Directory (OUD), Oracle Virtual Directory (OVD), Oracle HTTP Server (OHS), Oracle Database
Infrastructure Expertise: Windows Server, Unix/Linux, Web/TCPIP
Application Server Expertise: Web Logic, Oracle Application Server, JBoss, IIS, Apache Web Servers
Basic Java knowledge of writing custom plugins and/or general Java development experience
Experience with relational databases such as Oracle (10g, 11g), SQL Server (2005, 2008) or other relational databases and experience with SQL scripting language
Business Intelligence and Reporting
Basic knowledge and understanding of Unix/Linux, Windows Server and Networking concepts
Consulting experience and the ability to build and maintain relationships at all levels of management and organization structures
Project Management skills, including the ability to create scope documents, project plans, and budgets
Test Management skills, including the ability to create test plans and test cases
Experience of working in complex project/program environments
Experience of working collaboratively with technical teams to deliver effective client outcomes
Strong analytical and problem solving skills
‘Can do’ attitude and ability to operate in large, multinational company
Excellent standards of documentation with a high level of expertise in service management reporting and strategic planning
Excellent oral and written communication ability, with presentation, workshop facilitation and stakeholder management skills
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer, committed to providing equal opportunity to employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, alienage or citizenship status, gender, sexual orientation, gender identity or expression, age, physical and mental disability, marital status, veteran status, predisposing genetic characteristics, or any other factor protected from discrimination under municipal, state, or federal law. We encourage all interested, qualified persons to join the National Grid team.
:IS DIgital Security & Risk
Primary Location
:IS Digital Security & Risk
Job Posting
:Oct 16, 2016, 6:44:21 PM
Unposting Date

To apply for this job, contact:
Kathy Gangarossa

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