Member Experience Associate (Customer Service (SEASONAL)
Sears Holdings Corporation (http://jobs.sears.com/vet/learnmore_military.html)
WE ARE LOOKING FOR 10 SEASONAL MEMBER EXPERIENCE ASSOCIATES 10 WEEKS - Must be available from 10/23/2016 through 1/27/2017 30.0+ hours per week
The Member Experience Associate I acts as the single point of contact for customers and clients. This position serves as the concierge for the customer related to home delivery & installation. This role investigates and documents issues as well as escalates delivery installation and routing issues to management and works with the local Manager to find a resolution.