Full Time Employee
District of Columbia
Program Manager (Job Number:421513)
The Federal/Civilian Customer Group of SAIC is seeking a highly qualified Program Manager (PM) to lead a large federal Information Technology (IT) contract in Washington, DC. The Program Manager (PM) must be responsive to the Customer for the business needs of the contract. As SAIC’s authorized representative, the PM is expected to be available to discuss program progress, reviews, attend meetings, etc. with Government management. The PM will be the single representative responsible for program performance, services and deliverables under the task order and will serve as the primary liaison between the customer and SAIC. The Program Manager shall be available to the COR and/or Government Program Manager via telephone and email during normal business hours. The PM will be the single representative responsible for all performance, services and deliverables under the task order and will serve as the primary liaison between the customer and SAIC. Job Duties/Responsibilities Candidate will be responsible for managing a large team of IT professionals providing secure, reliable IT across a broad spectrum to include: personal computers, desktop/network and enterprise applications, system centric applications, local and wide area networks, data-hosting centers, operational support centers, telecommunications, and information security teams of contract support personnel at multiple locations. These services support a Federal Customer as it replaces its existing identity management system with an enhanced, scalable, modular, and multimodal identity management system and will be developed using standards-based interfaces. The candidate will work closely with the government Contracting Officer’s Technical Representative (COTR), government technical leadership, and SAIC operational leadership. The PM duties will include managing all aspects of the program performance from initiation to closeout; business relationship management, meeting technical, schedule and financial requirements; directing and/or supervising personnel; risk management; subcontractor oversight; and serve as a direct liaison between the SAIC technical team and customer. The Program Manager is expected to champion the implementation of service management best practices and foster an environment of consistent execution and continual improvement.
Bachelor’s degree in Computer Science, Engineering or Management Information Systems, or related from an accredited institution. Minimum of 10 years of IT Program Management overseeing IT programs for a large federal agency, at least 8, of which shall be specialized in Enterprise Engineering and Operations; Demonstrated ability to manage complex tasks and teams; demonstrated ability to coordinate individuals and groups to meet performance baselines. Proven experience managing a $50M-$100M a year program, with up to 100-250 people. Current Project Management Professional (PMP) Certificate. Strong facilitation expertise with experience and comfort managing small to very large project groups through complex concepts/issues.
The selected PM will have experience transforming outdated IT Enterprise services to one with better performance, working with stakeholders at various levels and functional areas and will ensure alignment of IT resources and services to business requirements. Strong writing and presentation development skills, with an ability to produce high-quality deliverables created through collaboration is required. Excellent analytical skills to uncover root causes to issues organization and technical are sought. Experience providing executive level briefings to advance customers goals, share results of accomplishments, and opportunities for improvement. Experience developing services with quantifiable metrics to measure performance and impact from improvement initiatives. Candidate must be local to Washington DC area, or relocate to Washington DC area.
Knowledge of and demonstrated experience managing teams in the following areas:
- Enterprise Services – DevOps & Engineering
- Enterprise Infrastructure Operations and Architecture
- Network, Telecom and Video Engineering and Operations
- Data Center Management & Consolidation
- Data Base Management
- End User Services such as Configuration, Change and Release Management (CCRM) and Test & Evaluation
- Implementation of “cloud” based enterprise converged infrastructure solutions providing all things “as a service”, desire to evolve to XaaS
- IT Network Security
Master’s degree highly desirable in related field.
Intermediate ITIL certification (Service Offerings & Agreements and/or Continual Service Improvement).
Department of Education experience highly desirable.
Potential for Teleworking : No
SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC provides systems engineering and integration offerings for large, complex projects. Headquartered in McLean, Virginia, SAIC has approximately 15,000 employees and annual revenues of about $4.3 billion.
EOE AA M/F/Vet/Disability
Job Posting: Sep 12, 2016, 1:02:22 PM
Primary Location: United States-DC-WASHINGTON
Clearance Level Must Currently Possess: Public Trust
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Teleworking: No
Travel: Yes, 10% of the time
Shift: Day Job
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