Parkland Health and Hospital System (www.parklandcareers.com)
Full Time Employee
Looking for your next opportunity? If so, choose Parkland and discover what a meaningful job feels like. Whether you work directly with patients or use your talent to support our care, you’ll be part of a team that’s providing valuable health services to Dallas County residents. And here, you’ll have the opportunity to put all your skills to work, and the support to grow and advance in your job and your field. Step into a career that will make a substantial difference for our patients—and for you. We blend cultures, talents, and experience into an exemplary health and hospital system. Parkland has earned distinction as one of America’s Best Hospitals by U.S News and World Report every year since 1994.
**This is a Part-Time position. This position includes weekends and Weekdays; Rotating Shifts)
Responsible for providing language assistance for patients, families and visitors regarding medical procedures, complex discharges, and potentially litigable situations in order to provide accurate information and help resolve any issues or perceived problems.
-High School Diploma or GED.
-Must have four years of experience in a patient service environment to include two years interpreting medical terminology.
-Must possess or obtain Medical Interpreter National Certification (NBCMI or CCHI) within 18 months of employment. Employees in this job as of 01/06/2016 have until 07/05/2017 to complete the certification.
Skills or Special Abilities:
-Must successfully complete the Parkland Health & Hospital System language/medical terminology proficiency examination in English and a second language with a minimum score of 80% per section prior to employment.
-Must adhere to the Medical Interpreter Code of Ethics and Standards of Practice
-Must be able to speak, read and write both English and the second language.
-Must be able to communicate effectively, both orally and in writing, with patients, families, and hospital staff.
-Must be able to demonstrate patient centered/patient valued behaviors.
-Must be able to demonstrate a working knowledge of intermediate and advanced medical procedures and medical terminology.
-Must have excellent interpersonal skills and demonstrated ability to serve patients, families, clinicians and physicians.
-Must be able to provide video and audio interpretation in Call Center environment
-Maintains acceptable productivity and quality standards as established by management to ensure the Call Center operates effectively and efficiently.
-Must be able to demonstrate a working knowledge of personal computers, software packages and standard office equipment.
-Must be able to solve problems within established policies and procedures.
-Must be able to successfully complete additional job related training when offered.
-Must be able to function in a team environment.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.Patient Interpreting
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