First Citizens Bank (www.fcb.com)
Full Time Employee
Marketing Info Services Analyst
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Job ID #: 26878
Functional Area: Marketing
Employment Type: Full-Time Exempt
Education Required: Bachelors Degree
Experience Required: 4 years
Days and Hours: M-F 8-5pm
Physical Address: 4300 Six Forks Road, Raleigh, NC 27609
Department Name: Sales Effectiveness
This position is assigned one or more applications which support the Sales & Service strategies of the Bank. Serves as the Subject Matter Expert (SME) for the application(s). Manages the assigned sales system(s) to ensure data integrity and delivery of information to Executive Management, Sales Managers and Sales Associates. Defines business requirements and the strategic direction within assigned system(s), and implements adjustments to meet sales objectives, profitability, growth/retention, and deliver results to Executive Management.
Bachelor degree with a minimum of 2 years reporting and/or analytics experience.
High school diploma or GED with a minimum of 6 years reporting and/or analytics experience.
Strong analytical skills are a must, as well as strong communication/problem resolution skills.
Extremely proficient with Microsoft Office tools (Excel and Access).
Familiar with financial services industry.
Ability to think "big picture" when analyzing data and articulate conclusion from data analysis to lead discussions and present to management.
Document and prove ROI for projects and data analysis.
Work independently and proven leadership skills.
Knowledge of SQL, Base SAS is desired.
Other Preferred Qualifications:
Project management experience.
Experience preferably in banking or finance environment.
We are an Equal Opportunity Employer and do not discriminate against applicants due race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other legally protected status.
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