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ERS Battery/Light Service Technician

12/5/16
AAA Northern California, Nevada & Utah (http://www.aaa.com/careers)
Other

/yr

  Full Time   Employee


Oakland
California
United States

AAA is known for providing exceptional products, service and experiences to our members. Our Battery/Light Service Technicians provide outstanding member experiences by ensuring our members safety on the road.
Why work for us?

Great Pay – $16.70/hour + a 5% increase after 6 months
Training – You’ll attend a thorough, comprehensive training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 6% of pay
Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
Paid Time Off – Ten hours per month, ten holidays annually, one floating holiday and 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
What our Battery/Light Service Technicians do:
Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation
Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training

Education & Experience/Licenses & Certification
Ability to drive a manual/automatic shift vehicle
Customer service experience required
Basic math skills
Basic automotive knowledge
At least 5 years’ experience operating a motor vehicle with a valid driver’s license
Basic computer knowledge
Bilingual communication skills a plus
High School Diploma or GED equivalent required
Must successfully pass a background check

**Please note that you will be asked to complete a candidate assessment following your application, via email. Your application will not be considered until the assessment has been completed.**
Attachments

To apply for this job, contact:
Gina Glasco

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