Field Service Technician Entry



  Full Time   Employee   Contractor

Ft. Bragg
North Carolina
United States

Field Service Technician Entry

Position Description
Must be capable of performing analyses of system operations. Must have knowledge of and experience in the operations of hardware systems and components. Must have experience in fault detection, isolation, and correction of hardware systems and individual components. Must be capable of routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards. Military experience is desirable. Must be available for assignment to various CONUS/OCONUS sites for extended terms. Principle Duties:

The Joint Battle Command-Platform (JBC-P) Field Service Technician. The Entry level candidate will support the Warfighter worldwide for garrison, exercise, combat operations and contingencies. The Field Service Technician shall support pre-deployment exercises with field software engineering, over the shoulder training, user training, providing on-site diagnostic and corrective actions, and capturing and reporting requirements principle duties will include (but not limited to) the following:
? Subject Matter Expert on all FBCB2 (EPLRS & BFT). Provides Commanders and Staff recommendations on how to best leverage FBCB2 systems to meet their operational needs
? Attends BUB/CUB and provide advice on FBCB2/BFT employment to enhance the mission during mission planning, briefings, execution andAAR?s. FSRs should be present for day/night TOC soldier shift change. There is critical information passed at these shift changes.
? Attend C6/G6/S6 Shift change briefing, and participate C6/G6/S6 conference calls to identify issues with FBCB2/BFT system outlying sites.
? Develop / Integrate training programs (Initial, familiarization, sustainment and advanced) in conjunction with the DMT to ensure Commanders, Staff and soldier are proficient with the system.
? Provide Commanders and Staff with recommendations on SOP development.
? Will be embedded with the unit (when deployed you will live and move with the Unit)
? Provides assistance to the S6/G6/C6 and S-3/G-3
? Mentoring and advanced technical training for 25Us, 74B and 94B on capabilities, fault isolation and repair procedures
? Assists S6/G6 on developing Maintenance programs and SOPs. for PMCS programs (daily, monthly, semiannually, annually)
? Assist S6/S4/SSA on replacement LRUs and or entire platform replacement procedures.
? Works in concert with SSA and CECOM LARS to ensure faulty LRUs are processed and replaced thru the standard army supply system.
? Assists S6/G6 on Role management procedures
? Provide technical assistance and mentoring of 25Us for de-install and install of system from like platform to like platform. Discourages and does not participate in installing platforms without approved installation safety releases i.e. can?t put HMMWV Common into M1113 HMMWV.
? Assists the S4/G4/PBO during Fielding of new equipment.
? Ensures all FBCB2 (EPLRS & BFT) equipment is operational and properly accounted for
? Provides technical assistance to the ELM shop
? Assistance on developing SOPs for maintaining and tracking replacement parts, cables and equipment turned in for repair.
? Provides advanced technical training to ensure fault verification
? Understands General Order # 1 when assigned to overseas area
? FSR gets a POC Roster from unit prior to deployment
? Maintains documentation supporting every FBCB2 by role and bumper number in assigned units.
? Knows status of all FBCB2 systems and works with unit thru S-4 / G-4 to ensure parts are validated on order to rectify deficiencies.
? Provide training/troubleshoot of UPPER TI platforms (AIC/IV4TIMS) and be able to explain role functionality/effect on FBCB2 network
? Provide input on CSMA Server placement.
? Maintain Master hard drive, when new software is fielded, check hard drive to ensure all maps are loaded that your unit require, before mass hard drive burn.
? Ensure all hard drive are properly labeled before issuing
? Ensure that all MT 2011?s are properly reported when install and gain access to the BFT network.
? FSS SK3 keys are sent ENCRYPTED to the BGN

Required Skills:

Must possess a thorough knowledge of the JBC-P and BFT systems as well as other ABCS Systems to include: EPLRS, SINCGARS, ASIP, JCR, etc.
? Must obtain Windows 7 computing environment certification within 60 days.
? Must poses excellent oral and written communications skills
Additional Requirements:

? Ability to successfully complete the CGI Background Investigation to include; 50 State Criminal, Education and Employment; Additionally, your ability to successfully complete a Credit and/or Driving Records Checks may be conducted if required by the contract for continued employment.
? Possession of a SECRET security clearance is required to begin employment; US Citizenship is required.
? Minimum of 1 year functional experience required. High School Diploma or equivalent.
? Proficiency with Microsoft Office software, including Word, Excel and PowerPoint.
? Excellent written and verbal skills

Desired Skills:

? ABCS Family of Systems Familiarity
? Tactical Internet and Mission Command System Experience Your future duties and responsibilities
Required qualifications to be successful in this role
At CGI, we?re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending upon specific assignment, or upon any US government security clearance if required. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI?s legal duty to furnish information.

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