Manager, Business Operations - Sears Commercial

Sears Holdings Corporation (


  Full Time   Employee

United States

Over 40 years ago, Sears Commercial was launched as the B2B division of Sears Home Appliance. Our vision is to be the most innovative and trusted solution provider for businesses serving the home. Our mission is to provide our B2B customers with the highest quality solutions and experience to help them succeed in their business of building or managing rental properties and single- and multi-family homes.

The Business Operations team is tasked with solving large and complex strategic business problems, serving as internal consultants to the organization. We are looking for a data-driven strategist to launch business initiatives that will transform how we service our customers. You will examine our current processes and offerings, use market research and data analysis to recommend new and innovative ways to be a better partner to our customers. And then you will implement your new program, measure your progress, and adjust as needed. Projects will be varied: some will focus on improving top-line or bottom-line numbers, others will focus on operational improvements. All projects will require strong project management and creative problem-solving skills. Reporting to the Director, Business Operations, you will own multiple projects of varying scope, reporting your progress directly to business unit leadership. You will own these projects and initiatives end-to-end, from research to final implementation.


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