Customer Service Advisor Lead - Matteson, IL

11/8/17
Sears Holdings Corporation (http://jobs.sears.com/vet/learnmore_military.html)
Maintenance/Installation/Repair

/yr

  Full Time   Employee


MATTESON
Illinois
United States

The Lead, Customer Service Advisor responsibility is to ensure consistent, timely, informative and accurate service delivery to every customer by listening carefully to their needs, presenting Sears Automotive products clearly, and teaming with technicians to deliver every car within the company time standards. In the absence of the Auto Center Manager or Assistant Manager, this Associate will act as the Customer Experience Manager (CEM), delivering a great customer experience by working with both the selling and service teams.

 

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