Customer Service Representative-Member Experience

Sears Holdings Corporation (
Customer Service


  Full Time   Employee

United States

The Member Experience Associate I acts as the single point of contact for customers and clients. This position serves as the concierge for the customer related to home delivery & installation. This role investigates and documents issues as well as escalates delivery installation and routing issues to management and works with the local Manager to find a resolution.

Pay is $14.25 per hour. After successfully completing a 90 day probation, pay moves to $14.50 per hour. Business hours of operation are 9:00am-9:30pm, open seven days a week. Schedule flexibility is needed for this position. Most weekends are required.


Save This Job

Email This Job to a Friend