Customer Service Representative-Member Experience

11/8/17
Sears Holdings Corporation (http://jobs.sears.com/vet/learnmore_military.html)
Customer Service

/yr

  Full Time   Employee


SACRAMENTO
California
United States

The Member Experience Associate I acts as the single point of contact for customers and clients. This position serves as the concierge for the customer related to home delivery & installation. This role investigates and documents issues as well as escalates delivery installation and routing issues to management and works with the local Manager to find a resolution.

Pay is $14.25 per hour. After successfully completing a 90 day probation, pay moves to $14.50 per hour. Business hours of operation are 9:00am-9:30pm, open seven days a week. Schedule flexibility is needed for this position. Most weekends are required.

 

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