System Administrator/End User Support Specialist - Birmingham, AL Job



  Full Time   Employee

United States

System Administrator/End User Support Specialist - Birmingham, AL (Job Number:429722)


SAIC is hiring a Jr. System Administrator/End User Support Specialist in Birmingham, AL to Support the Federal Retirement Thrift Investment Board (FRTIB). Qualified candidates must be a US Citizen with the ability to obtain a Public Trust Clearance.

Job Description:

Performs high-level, day-to-day operational maintenance, Support, and upgrades for complex operating systems, workstations and servers. Continually monitors and tunes multiple systems to achieve optimum performance levels. Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions of varying complexities. Plans and implements the modernization of servers. Works closely with Network and Systems Analysts to help determine and develop the systems that will be implemented.


TYPICAL EDUCATION AND EXPERIENCE: Bachelors or 4 years of related experience.

- Experience with IBM Big Fix and/or Microsoft System Center Configuration Manager (SCCM).
- Extensive experience with troubleshooting Microsoft OS (Windows 7 and Windows 10), Windows Server 2012, Active Directory, and Microsoft Office suite products.
- Experience providing On-Site technical Support by performing installation, repair, and preventative maintenance of servers, workstations and related software/hardware.
- Troubleshooting software and hardware failures and applying domain specific knowledge to return equipment to operational status within agreed upon Service Level Agreement parameters.
- Currently hold or can obtain a Federal Public Trust clearance

SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC provides systems engineering and integration offerings for large, complex projects. Headquartered in McLean, Virginia, SAIC has approximately 15,000 employees and annual revenues of about $4.3 billion.

EOE AA M/F/Vet/Disability

Job Posting: Aug 8, 2017, 1:12:06 PM
Primary Location: United States-AL-BIRMINGHAM
Clearance Level Must Currently Possess: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Teleworking: No
Travel: None
Shift: Day Job
Schedule: Full-time


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