Service Desk Technician Job



  Full Time   Employee


Service Desk Technician (Job Number:430833)


Job Description

SAIC is hiring a Service Desk Technician in Bagram, Afghanistan. Qualified candidates will have good oral and written communication skills, willingness to learn, customer Service orientated, Attention to detail, Good team interaction and also ability to work alone at a remote site if required. Excellent Customer Service skills and trouble call tracking applications.

Knowledge of:
- Active Directory, Windows 7/10, Office suite, NIPR/SIPR/CXI, Remedy, Remote Desktop, Security Certificates Knowledge of the following is a plus: SCCM, RMS, CFEMS, Sharepoint
- All work will be completed on-site in Afghanistan; varying locations - Bagram, Kandahar, Kabul - some travel within country may be required


- Bachelors degree and 4 years experience in Service Desk operations. 4 additional years of experience may be used in lieu of a degree.

Required Certifications:
- Must have Security + and MCSA Windows 7 Computing Environment

Certifications or higher level certs

Clearance Requirement:
- Currently Possess Secret Clearance

SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC has approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit

EOE AA M/F/Vet/Disability

Job Posting: Nov 30, 2017, 5:57:55 PM
Primary Location: Afghanistan-PAR-BAGRAM
Clearance Level Must Currently Possess: Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No
Travel: Yes, 10% of the time
Shift: Day Job
Schedule: Full-time


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