Sears Holdings Corporation (http://jobs.sears.com/vet/learnmore_military.html)
The Senior Manager of Systems Support will be tasked with creating, testing, and executing long-term and short-term Systems projects & solutions. Although development is not required in this role candidates with software development experience will receive preference in order to provide leadership and guidance to their direct reports.
The focus of this position is to identify root cause issues at the Systems Support level and build systemic solutions while considering the big-picture impact of their solutions..
The ideal candidate has built infrastructures in a Support environment that provided longevity in regard to solutions to ensure when 'fires' occur they are quickly and efficiently resolved. In addition the Senior Manager must be willing to jump into the trenches with the Support team to put out said fires while simultaneously building the structure from the ground up.
The Senior Manager will also provide business Support for the Systems supported by the Logistics Services business Systems team.