Call Center Sales Agent

2017-12-12
GoWireless (GoWireless.com)
Other

/yr

  full-time   part-time   employee


Boise
Idaho
United States

Verizon Authorized Retailer - Gowireless

Position Overview We aren?t your typical call center. Here at GoWireless we are the Solutions Center for all customer service needs. Our ideal candidate has an enthusiastic, driven personality with a dynamic ?can do? attitude. In exchange for your hard work, we offer growth potential and great reward for a job well done. What we do: As one of the first points of contact for our customers you will be responsible for making the best impression with each and every customer that you speak to. This job isn?t for your average person; this job is for someone who is seeking individual growth, driven to help others, and enjoys being in control of their own paycheck. We are looking for someone who strives to do well for both our customers and our company. Can you rise to the challenge? What are the job responsibilities? Here are the basics DUTIES AND RESPONSIBILITIES ? Take inbound calls for all GoWireless locations across the United States ? Make outbound calls to existing GoWireless/Verizon Wireless customers ? Assist GoWireless store employees with inbound inquiries ? Work with GoWireless sales professionals and store management for customer sales appointments and resolutions ? Connect, discover, and recommend new products and services to our customers based on their wireless needs ? Maintain in-depth knowledge regarding all GoWireless/Verizon Wireless products and services ? Recommend additional services by discovering opportunities on customer accounts; explaining new products and features ? Take responsibility for updating customer information in database systems ? Be Flexible within our environment by embracing any and all changes that are made ? Responsible for achieving personal sales and appointment setting goals monthly We can offer more than just a job, we can offer a career. We can offer stability, somewhere that you can be proud to work. What?s stopping you ? Apply Today! Job Type: Regular Full-Time. Regular full-time employees are scheduled to work at least forty (40) Hours per calendar week. Training: 100% Attendance is required. Training will last for approximately ten (10) days. Approximately five (5) days will be spent in the classroom, and the additional five (5) days will be spent on the floor in the call center training on the job. Typical Work Hours: Assigned various shifts. Center Hours are Monday - Saturday from 7:00 a.m - 10:00 p.m and Sunday from 8:00 a.m - 9:00 p.m You must be available to work any shift during that time frame with flexibility to work weekends.

Verizon Authorized Retailer - Gowireless

Position Overview We aren?t your typical call center. Here at GoWireless we are the Solutions Center for all customer service needs. Our ideal candidate has an enthusiastic, driven personality with a dynamic ?can do? attitude. In exchange for your hard work, we offer growth potential and great reward for a job well done. What we do: As one of the first points of contact for our customers you will be responsible for making the best impression with each and every customer that you speak to. This job isn?t for your average person; this job is for someone who is seeking individual growth, driven to help others, and enjoys being in control of their own paycheck. We are looking for someone who strives to do well for both our customers and our company. Can you rise to the challenge? What are the job responsibilities? Here are the basics DUTIES AND RESPONSIBILITIES ? Take inbound calls for all GoWireless locations across the United States ? Make outbound calls to existing GoWireless/Verizon Wireless customers ? Assist GoWireless store employees with inbound inquiries ? Work with GoWireless sales professionals and store management for customer sales appointments and resolutions ? Connect, discover, and recommend new products and services to our customers based on their wireless needs ? Maintain in-depth knowledge regarding all GoWireless/Verizon Wireless products and services ? Recommend additional services by discovering opportunities on customer accounts; explaining new products and features ? Take responsibility for updating customer information in database systems ? Be Flexible within our environment by embracing any and all changes that are made ? Responsible for achieving personal sales and appointment setting goals monthly We can offer more than just a job, we can offer a career. We can offer stability, somewhere that you can be proud to work. What?s stopping you ? Apply Today! Job Type: Regular Full-Time. Regular full-time employees are scheduled to work at least forty (40) Hours per calendar week. Training: 100% Attendance is required. Training will last for approximately ten (10) days. Approximately five (5) days will be spent in the classroom, and the additional five (5) days will be spent on the floor in the call center training on the job. Typical Work Hours: Assigned various shifts. Center Hours are Monday - Saturday from 7:00 a.m - 10:00 p.m and Sunday from 8:00 a.m - 9:00 p.m You must be available to work any shift during that time frame with flexibility to work weekends.

 

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