AM STAR Clearance Supervisor Tues - Friday 11:00am - 7:30pm, Saturday 9:00am - 5:30pm - Military veterans preferred

2025-08-05
DHL (https://group.dhl.com/en.html)
Other

/yr

  full-time   employee


Erlanger

What makes DHL great??Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. 

Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine 

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 

Start YOUR career with DHL today… 

We have an immediate career opportunity for a qualified Customs Clearance Supervisor?. In this role you will supervise agents that are researching and resolving distressed shipments, ensuring that issues are resolved within compliance. This includes researching federal and foreign regulations governing the shipment, receipt, and documentation of imported products, while examining various documents such as invoices, bills of lading, and shipping to obtain release of incoming freight and resolve delays. 

Key Responsibilities: 

  • Manages and coordinates customs clearance activities in the customs house brokerage or gateway environment in an, efficient and cost-effective manner 

  • Ensures compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products being shipped through all DHL facilities 

  • Establishes, monitors, and revises policies, procedures and service standards for customs clearance operations 

  • Ensures all policies and procedures are consistently administered 

  • Responsible for meeting key performance indicators targets for a given product 

  • Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes 


Skills & Qualifications: 

  • High School Diploma or Equivalent (Associate degree preferred) 

  • Experience with DHL tracking system 

  • Must have a good understanding of Customs and DHL Regulations including the RTO process 

  • 2-year minimum experience in Formal Entry preferred 

  • Proficiency with Microsoft Office (Word, Excel, Outlook), database and web-based applications 

  • Good oral and written communication, problem solving and interpersonal skills 

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Employee Benefits & Incentives 


DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include: 

  • Competitive Pay 

  • Bonus/Incentive Programs 

  • Retirement Savings – 401K with company match 

  • Medical, Dental, Vision, well-being programs 

  • Tuition Reimbursement 

  • Generous Paid Time Off – Starting at 4 Weeks (PT/FT) 

  • Paid Leave 

  • Employee Discount Program 

  • Employee Assistance & Work Life Program 

  • Outstanding training opportunities 



DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 

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