General Dynamics Information Technology (GDIT) is in search of a Remedy ITSM Systems Engineer with technical expertise in BSM Remedy to support the Defense Information Systems Agency (DISA) Service Integration and Delivery (SID) Team. The DISA SID Team provides expert consulting and premium level support to DISA?s ERP mission partners including the Defense Logistics Agency (DLA). The ideal candidate will have a strong background in Production Operations and Applications Sustainment, Microsoft Windows System Administration, Tivoli, Splunk, and other enterprise monitoring tools, and experience with BMC Remedy ITSM. Understanding of Information Technology Library (ITIL) framework for service delivery is also required.
GDIT delivers a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens. With complementary capabilities in cloud computing, cyber security, IT infrastructure, mobility, data analytics, and software and systems engineering, GDIT enables our U.S. government customers to more effectively ensure the safety, security, health and well-being of our nation. With over 40,000 employees, GDIT is the largest pure-play IT Services provider to the Federal Government. We are currently a prime contractor both at DISA and DLA to include ERP and infrastructure support.
As the Remedy ITSM Systems Engineer, you will