PC Tech

2018-06-13
CSRA (www.csra.com)
Other

/yr

  full-time   employee


Miami - 3511 NW 91st Ave, SJFHQ J3 Ops (DJC2) (FLC
Florida
United States

Come join the CSRA team and be a part of SITEC II!  SITEC II encompasses the procurement of all IT services utilized by USSOCOM and its subordinate elements. These services support garrison and deployed Special Operations Forces (SOF), during routine operations, and in support of contingencies. The SITEC II Enterprise O&M Task Order will encompass the support to operate and maintain common Enterprise IT services across the SOF Information Environment (SIE). This will include the current Distributed Computing, Enterprise Networks, Data Center, and portions of the Information Technology Service Management (ITSM) towers of SITEC I.

PC Technician candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity.  They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources.

Typical duties include:

  • Installing, configuring and maintaining desktop and laptop PCs and peripherals, such as printers
  • Installing and configuring application and operating system software and upgrades
  • Troubleshooting and repairing hardware and network connectivity issues
  • Removing old equipment and performing data migration to new machines
  • Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades
  • Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
  • Analyzing and making recommendations for hardware and software standardization

Must have good communication skills, shows tact, effective listening skills, follow through and anticipates questions while being prepared with answers or follow-up.

The ability to work independently with little to no supervision researching new technologies or comparing technologies to meet the customers need while providing an unbiased opinion.

Candidate must be a team player and be able to follow processes and procedures.

Self-disciplined, self-starter, professional who can successfully bring projects to closure with minimum direction, guidance and oversight.

Certification Requirements:  Security + and Microsoft Specialist certification in Windows 7 or Microsoft Specialist certification in Windows 10

Experience Requirements:  At least three years of previous experience working as a PC Technician.

Come join the CSRA team and be a part of SITEC II!  SITEC II encompasses the procurement of all IT services utilized by USSOCOM and its subordinate elements. These services support garrison and deployed Special Operations Forces (SOF), during routine operations, and in support of contingencies. The SITEC II Enterprise O&M Task Order will encompass the support to operate and maintain common Enterprise IT services across the SOF Information Environment (SIE). This will include the current Distributed Computing, Enterprise Networks, Data Center, and portions of the Information Technology Service Management (ITSM) towers of SITEC I.

PC Technician candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity.  They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources.

Typical duties include:

  • Installing, configuring and maintaining desktop and laptop PCs and peripherals, such as printers
  • Installing and configuring application and operating system software and upgrades
  • Troubleshooting and repairing hardware and network connectivity issues
  • Removing old equipment and performing data migration to new machines
  • Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades
  • Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
  • Analyzing and making recommendations for hardware and software standardization

Must have good communication skills, shows tact, effective listening skills, follow through and anticipates questions while being prepared with answers or follow-up.

The ability to work independently with little to no supervision researching new technologies or comparing technologies to meet the customers need while providing an unbiased opinion.

Candidate must be a team player and be able to follow processes and procedures.

Self-disciplined, self-starter, professional who can successfully bring projects to closure with minimum direction, guidance and oversight.

Certification Requirements:  Security + and Microsoft Specialist certification in Windows 7 or Microsoft Specialist certification in Windows 10

Experience Requirements:  At least three years of previous experience working as a PC Technician.

 

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