GDIT is looking for a SCCM Systems Engineer with packaging experience to support our client Federal Energy Regulatory Commission (FERC) located in Washington, DC. We support FERC by leveraging leading-edge IT solutions to improve the customer's mission effectiveness while continuously seeking opportunities to increase efficiency. Under the Information Technology Support Services (ITSS) contract, our organization's 110-member team delivers the full breadth of IT services, including infrastructure engineering and operations, software development and maintenance, cyber security, enterprise architecture support, and document processing. We also provide document processing capabilities in support of the agency?s regulatory mission.
We are looking for a talented SCCM System Engineer to be part of our team providing enterprise-level IT operations, engineering and maintenance support for all applications, (COTS) and internally developed packages. The SCCM engineer will be part of the Windows Application team which supports application packaging for Windows 7, Windows 10 deployments as well as maintains the user's workstation image. The Engineer will be expected to resolve deployment issues and when needed engage vendor support. Write and implement change management requests. Install and configure systems per approved change requests. Coordinate and communicate changes with the client and team members.
Essential Job Functions :
Create, validate, deploy, rollback enabled packages for COTS and custom applications in an enterprise environment through the system configuration management server.
Complete packages in a timely manner. Packaging will consist of building silent installation packages in a MSI/MST format and performing initial installation testing on Windows 7 /10 or Windows Servers. Scripting experience will be required for packaging.
Develop and follow procedures for testing applications prior to deployment.
Document the customizations and changes made during the packaging process
Check for enterprise security compliancy using SCCM, and query the environment for specific software installed on systems.
Add systems to collections.
Create update packages for Microsoft security bulletins/hot fixes, and creating packages for 3rd party software.
Troubleshooting SCCM agents installed on clients to ensure that all systems are receiving updates and report to the central SCCM server.
Research and perform analysis of complex system requirements & capabilities and provide solutions.
Provides support for escalations from Help Desk and deskside support technicians for deployed applications.
Build, update and maintain Windows workstation image.