Overview: The Deputy Program Manager (DPM) will assist in the execution of the English Language Training (ELT) Program in various Afghanistan locations. The ELT program is designed to support English based higher level military education and training to the Afghan National Security Defense Forces (ANSDF). The DPM is one of the senior ELT representatives for the WarFighter FOCUS (WFF) contract, and must have strong interpersonal and administrative skills coupled with technical training experience. The DPM participates in meetings and conferences as directed by the appointed Technical Oversight Representative (TOR)/ Quality Assurance Representative (QAR). The DPM works independently and reports to the ELT Program Manager and the Warfighter Focus (WFF) program in Orlando, FL.
Work Hours: Work may include nights, holidays, and weekends on short notice. The standard will be to provide program oversight six (6) days per week for up to twelve (12) hours per day while at OCONUS work site(s), and a standard 40 hour work week while at CONUS work sites.
Responsibilities: The DPM will oversee and coordinate all operational aspects of the ELT project. The DPM will assess project issues and develop resolutions to meet productivity, quality, and customer satisfaction goals and objectives. The DPM will develop mechanisms for monitoring training progress and for intervention and problem solving with client and program members and ensure that training objectives are completed on schedule, following established procedures and schedules. The DPM will conduct and monitor daily training of ANSDF personnel, and actively assist or provide direction and guidance to instructors. The DPM will plan, schedule, and arrange course activities to accomplish objectives in accordance with established training curriculum. Specific responsibilities include, but are not limited to:
Provide oversight to ensure services are accomplished in accordance with the Performance Work Statement (PWS).
Provide leadership and expertise in development and execution of training program and support as is appropriate the COR, TOR, QAR, ELT PM, WTA Country Manager, and other stakeholders in the execution of the training program.
Ensure timely completion of all required reporting deliverables.
Provide supervision, and coordinate administrative and support requirements for all ELT personnel. Manage the ELT performance development process.
Prepare and maintain the contractor trainer team schedule with adequate coverage for every training day. Ensure each team member works with Coalition and Afghan military members and is capable of professional training.
Attend staff meetings as required by the appointed Technical Oversight Representative/ Quality Assurance Representative to review and discuss training operations and planning.
Ensure completion of post-training assessments of student performance. Collect feedback of After Action Reviews (AAR) at the conclusion of training classes and assess and revise training as appropriate; participate in post-course evaluations.
Participate in professional development as required during normal work hours.
May serve as instructor, as needed.
Other duties, as assigned.
Must have 8 years management experience in English as a Second Language (ESL) or English as a Foreign Language (EFL) or similar Program Management educational or training experience of foreign personnel in a related educational background.
Superb leadership and management skills and vast experience resolving workplace conflict management.
Experience with the training of Afghanistan military forces, or other foreign military forces.
DPM shall be a native English speaker.
Extensive experience in developing formal training programs, to include development of Programs of Instruction, lesson plans, and training calendars.
Detail-oriented with the ability to work under challenging deadlines.
Intermediate to expert proficiency level with Microsoft Office products, such as PowerPoint, Excel, and Word.
Able to clearly communicate in a timely manner both verbally and written.
Willing to travel and routinely meet with senior Resolute Support (RS) and ANDSF leaders.
Must be able to obtain and maintain a Common Access Card via the National Agency Check with Inquiries (NACI) process
Must possess a US Passport with at least 6 months of remaining eligibility
Must be able to obtain an Afghanistan Visa
This position requires a U.S. Person who is eligible to obtain any required Export Authorization
Physical Requirements/Working Environment
Include but are not limited to the wear of body armor and helmet Personal Protective Gear, unassisted lifting and carrying of duffle bags not exceed the weight of 70 lbs per piece, and the unassisted movement over uneven terrain.
Must be willing to work and live in Afghanistan with an understanding that there could be further assignments to any location in Afghanistan based upon the needs of the U.S. Government, to include hostile and austere areas.
Must be able to attend and pass USG deployment requirements at CONUS Replacement Center (CRC), Fort Bliss, Texas or equivalent location.
Must meet the medical requirements for the position being offered as determined by a pre-employment medical screening and in accordance with published CRC and USCENTCOM medical deployment standards.
Must be able to walk or stand on level and/or inclined surfaces up to eight (8) hours per day and sit for up to three (3) hours per day.
Must be able to routinely climb / descend stairs.
Must be able to routinely grasp or handle objects, use finger dexterity, bend elbows / knees, and reach above / below shoulders.
Must be able to read and interpret newspaper and typewritten print.
Must be able to communicate by voice and detect sound by ear.
Employee will be required to work and live in a potentially hostile environment, at remote locations, and under austere conditions.
May be required to respond to a wide variety of operational circumstances, under extreme weather conditions, within a hostile environment.
May be exposed to extreme noise from aircraft, hostile fire, and other acts of aggression associated with this region.
Contractor personnel shall comply with all theater command policies, regulations, and General Orders. All tours are unaccompanied
Desired Knowledge, Skills and Experience:
Previous deployment experience in Iraq or Afghanistan between 2001 and 2015.
Familiar with relationships between Resolute Support Military, CSTC-A, and the ANSDF.
Project Management Experience.
Prior experience with Defense Contracting, ITAR's, and Import/Export Regulations.
Prior use of interpreters.
Curriculum development experience, specifically in continual improvement efforts to determine the efficacy of unit training programs and organizational training principles and practices.