IT Technical Support Site Services - Military veterans preferred

2018-10-03
Raytheon (www.raytheon.com)
Other

/yr

  full-time   employee


Huntsville
Alabama
United States

This is a temporary position for Raytheon for an estimated duration of 6 months.


Job Description:

This position is for the IT Site Services Support Technician located in Huntsville, AL. The IT Tech’s primary responsibility is to support the day to day IT Operations at our 3 large Huntsville sites and other satellite sites. This includes but is not limited to troubleshooting IT related issues, providing Executive level support to the local Senior Leadership executives, coordinating projects/initiatives with local impact, etc. The IT Tech will be the prime point of contact for IT related issues, including networking, security, hardware maintenance and software maintenance at one or more of the local RMS sites.

Required Qualifications:
  • Excellent analytical, trouble-shooting and problem-solving skills
  • Must have at least 4 years of professional experience providing a range of IT support services (desktop/end-user support, sever, networks/connectivity, etc.)
  • Must possess broad experience across multiple IT frameworks and disciplines with the ability to work across directorates to resolve issues (End User, Server, and network at a minimum).
  • Must demonstrate past experience in working on cross-functional teams to bring integrated IT solutions to life
  • Must be capable of performing a wide range of IT centric activities concurrently
  • Ability to proactively engage with IT operations in the areas of network, servers, collaboration, etc.
  • Demonstrated ability to define and document IT processes and procedures
  • Demonstrated ability to collaborate effectively with individuals at various levels including the executive leadership team
  • Troubleshooting and support for local Senior Leadership Team executives and their admins' systems and applications.
  • Must be able to obtain and maintain a DoD Secret Clearance (US Citizenship is required).
Desired Qualifications:
  • Outstanding ability to anticipate and take proactive action
  • Exceptional judgment and decision-making skills
  • Superior listening, oral and written communication skills
  • Excellent analytical, trouble-shooting and problem-solving skills
  • Technical writing experience preferred
  • Project management experience preferred
  • An active DoD Secret Clearance is strongly preferred.
Education Requirements:

Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM), or equivalent combination of work experience and schooling/certifications (12 years experience).

This position requires either a U.S. person who is eligible to obtain any required Export Authorization.””



120195

Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.