Quality Assurance Manager - Military veterans preferred

ManTech (www.mantech.com)


  full-time   employee   contract

United States

This position will support the INSCOM G4 Global Intelligence Logistics contract, previously Worldwide Logistics Support.

The Quality Manager monitors and coordinates the quality control program to ensurethat all requirements as specified in the facilities and equipment maintenanceprogram are achieved. The Quality Manager shall review the results of work conductedby the Contractor’s own workforce and subcontractors for all building servicesto report performance levels and degree of compliance with the quality controlplan.

Essential Job Duties:

  • Implement and manage the QA/QC Program.
  • Ensure performance and quality of assigned QA/QC function conforms to established standards and governmental agency guidelines to ensure lasting customer satisfaction.
  • Audit procedural elements of program management.
  • Coordinate collection of responses to customer Corrective Action Response (CAR).
  • Work directly with operating entities to ensure inspections, statistical process analyses, and audits are conducted on a continuing basis as specified to enforce requirements and meet specifications.
  • Consult with local management in determining best measures of project efficiency.
  • Conduct and direct internal management audits, prepare formal audit reports, and define audit schedules.
  • Consult with local management in determining root causes for non-conformances to QA/QC Plan and to customer contractual requirements.
  • Implement the Process Improvement Program.
  • Build good working relationships with task order leadership and actively participate in management process.
  • Develop staff and determine best methods for performance enhancement.
  • Assess contractual requirements, develop and maintain checklists, and communicate within QA/QC function.
  • Develop/Update and maintain standards, processes and procedures, in collaboration with other program resources, for all facilities and maintenance activities on the program
  • Perform other qualified duties as assigned.
Position Requirements:
  • Demonstrated knowledge in Quality Control and Quality Assurance.
  • Proven leadership in successfully managing quality programs with large number of personnel, equipment, and customers geographically dispersed.
  • Ability to work with personnel at all levels to effectively and efficiently manage the program QC Plan.
  • Advanced understanding of QA/QC approaches, methods, management, metrics and responsibilities.
  • Knowledge of statistical methods, ISO 9000 standard, Lean Six Sigma, and other quality methodologies.
  • Quality management experience in contingency support operations.
  • Proficiency with Microsoft Office and MS Project.
  • Ability to analyze data and brief senior leadership.
  • Knowledge of practical application of information operations for military operations.

Security Requirements:

  • US Citizenship, Top Secret (TS) security clearance with Single Scope Background Investigation (SSBI) with eligibility for Sensitive Compartmented Information (SCI) indoctrination.