Space Management Operations Manager

Cushman & Wakefield (


  full-time   employee

Mountain View
United States

Job Title
Space Management Operations Manager
Job Description Summary
Job Description
This position is responsible for all space and occupancy planning, data management and FF&E activities across the client?s Bay Area portfolio. This includes the management and oversight of occupancy and move coordination teams, KPI compliance, program development and accurate workstream reporting. In this role, the manager leads a team of professionals responsible for delivering space and occupancy solutions which support client business requirements.
Principle Responsibilities
Collaborates with Real Estate Portfolio Team, Project Management, Facility Managers and CRE team members providing single point of contact for Space Management services ? Space and Occupancy Planning, Move coordination, Data Management, Furniture, Design, Vendor management
Makes recommendations to enhance operational efficiency, service delivery, cost savings, and innovative service advancements for all functional areas within the service line
Develop data analytics and analysis tools used by the team to generate space solutions and compare options to achieve a comprehensive view of the option outcomes
Coach the team in providing effective space planning solutions for all project types (Expansions, Relocations, Consolidations, Disposals)
Responsible for service line metrics and quarterly business review reporting
Responsible for vendor partner contract compliance and performance - >OWP (furniture & design) and Corovan (move labor)
Lead development of core program standards - all C&W tools, process, templates and outputs standardized and customized to client?s ways of working
Establish documented methods of service delivery for all activities, processes and outputs
Collaborates with client RE, Project Management and Facility Managers for service excellence in execution of all activity types
Ability to manage operational program budget, evaluate period spend and apply corrective action as needed to maintain desired budget variance
Bachelor?s degree and 8-10 years? work experience in two or more of the following: a) interior design, b) architecture and c) space planning
5-7 years experience in a management position
Minimum of five years? experience in a corporate real estate environment
Possesses strong analytical skills and the ability to develop conclusions and recommendations
Demonstrates proficiency in architectural and engineering drawings, concepts & design
Experienced in managing projects of varied scope and complexity
Demonstrates a working knowledge of various office furniture systems
Proficient in MS Office Suite software applications
Excellent customer service and interpersonal relationship skills
Ability to work independently and as part of a team
Able to build strong relationships with internal and external partners to deliver effective services
Strong oral, written and presentation skills
Assumes ownership of requests in order to ensure successful completion
Strong attention to detail and quality
Ability to handle concurrent projects with minimal supervision and direction
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.


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