Network Engineer Job - Military veterans preferred



  full-time   employee

Santa Ana
United States

Network Engineer (Job Number:439595)


Provide Tier II network services support, incident and problem management for a large enterprise network of close to 200 sites. Respond to operational requests day to day and act as the first level of escalation for incident resolution. Working closely with the Senior Network Engineers: review new service requests, respond quickly to incidents and operational outages, manage the network ticket queue and assist with operational and process improvements to ensure SLR's are met. Report regular status of service requests and operational incidents to the SDM and Lead Senior Network Engineer. This Role Performs:

- Review and completion of service requests
- Responding to calls to the network team for operational support of fiedl technicians
- Management of all network equipment supporting the enterprise for both project and operational requirements
- Monitor and resolve network incidents on a 24X7 basis
- The position maintains technical expertise in all areas of network and security hardware and software interconnection and interfacing, such as routers, switches, firewalls and gateways



- Bachelors and two (2) years or more experience; Masters and 0 years related experience


- Must be able to pass a California Department of Justice (DoJ) LiveScan background investigation and a detailed lifestyle law enforcement background interview.


- Strong experience with Cisco Systems network, security and datacenter products
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Entry Networking Technician (CCENT)
- Experience supporting wireless technologies
- Experience supporting large enterprise networks
- Strong background with Service and Change Management

- Ability to present very complex technical concepts in understandable language
- Possession of excellent oral and written communication skills
- Experience creating and presenting project plans and designs

SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit For information on the benefits SAIC offers, see My SAIC Benefits. EOE AA M/F/Vet/Disability

Job Posting: Aug 27, 2018, 10:46:54 AM
Primary Location: United States-CA-SANTA ANA
Clearance Level Must Currently Possess: None
Clearance Level Must Be Able to Obtain: Other Clearance
Potential for Teleworking: No
Travel: Yes, 10% of the time
Shift: Day Job
Schedule: Full-time