Microsoft Exchange and/or Blackberry Administrator
2018-09-14 General Dynamics Information Technology (www.gdit.com)
Hampton Virginia 23668 United States
GDIT is currently seeking a Microsoft Exchange and/or Blackberry (Good Mobile) Admin at LangleyAFB to support the IAFNOS contract, which supports the 690th Cyberspace Operations Group performing 24/7/365 Air Force Information Network (AFIN) operations, including defensive cyberspace operations (DCO), network management, information assurance, and fault resolution activities to maintain the operational capabilities of the network, establish the domain for AF cyberspace operations, and ensure AF cyberspace superiority. The scope of this effort will provide support services to operate, sustain, and assure the availability of Air Force Information Networks (AFIN) to enable war-fighter mission execution.
Operating, managing, processing, provisioning, and troubleshooting enterprise email, unified communications, mobile and collaboration services.
Administering, managing, processing, and provisioning enterprise email (currently Microsoft Exchange), unified communications (currently MS Lync and Office Communications Service) and collaboration services (currently MS SharePoint), residing in hosted environments
Managing and operating email routing devices and services (currently McAfee IronMail and Edge devices)
Managing, processing, and provisioning supported commercial mobile devices
Maintaining email distribution lists
Conducting account management
Managing roles and services, user permissions, e-mail queues, mobile messaging, and dynamic distribution groups
Managing and provisioning client software
Maintaining attachment, domain and email address block lists
Managing domain white-lists and queues
Troubleshooting issues with enterprise email, unified communications and collaboration services
Coordinating restoration of email services
Resolving emergency incidents (e.g., restoring deleted messages and mailboxes)
Remotely wiping handheld device software and data
Documenting incident resolutions and providing updates
Defining and implementing filtering in order to strip unwanted/prohibited types of attachments, types of email, or embedded code
Opening, closing, monitoring, tracking and reporting change requests and incident tickets in other agencies' incident ticketing and change requests systems that support USAF enterprise messaging
Accessing and monitoring statistics via web sites or dashboards provided by other agencies capabilities that support USAF enterprise messaging in regards to the following: dashboards reporting on system, real-time and historical performance, account mailbox volumes and limit thresholds, utilization statistics and availability events
Designating alias addresses for end-user mailboxes
Supporting issues related to group mailboxes and distribution lists to include designating an end-user(s) as the group mailbox owner
Administering end-user account provisioning, de-provisioning and access privileges through a web browser interface
Administering end-user access through the use of username and password if an administrator determines that the end user cannot utilize the agency's multi-factor identification
Performing local or remote administrative duties supporting USAF enterprise messaging using Office eDiscovery services
Managing dormant or inactive user account(s)
Please Note: Shift work is possible.
Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
3-5 years of directly related experience supporting information systems operations.
Current 8570 IAT II Level Certification (CNA-Security, GICSP, GSEC, Sec+ CE, SSCP) or higher
Experience operating and maintaining Microsoft Exchange 2010 and/or Cloud envirionments
Experience operating and maintaing Blackberry (formally GOOD) Enterprise environments
Current Secret security clearance or higher, or be eligible for and obtain prior to starting work
Additional industry certifications may be required within specific time frames.