2018-09-14 General Dynamics Information Technology (www.gdit.com)
San Antonio Texas 78205 United States
GDIT is currently seeking a Sys Admin / Programmer - Powershell & SQL at Lackland AFB to support the IAFNOS contract, which supports the 690th Cyberspace Operations Group performing 24/7/365 Air Force Information Network (AFIN) operations, including defensive cyberspace operations (DCO), network management, information assurance, and fault resolution activities to maintain the operational capabilities of the network, establish the domain for AF cyberspace operations, and ensure AF cyberspace superiority.
This position is responsible for:
Administering and managing automated change and incident management tools.
Updating content and configurations to support automated change and incident management workflow accomplishment.
Updating tool configurations and providing informative content to enable AFIN users and operators to resolve changes and incidents at the lowest possible tier. The content shall presented through the automated management tools and/or Tier 0 Self-help websites. Information content shall include frequently asked questions and standard solutions for the resolution of issues on the AFIN.
Analyzing customer feedback from automated change and incident management tools to identify service improvements (includes analyzing feedback received from customers about automated tools providing a summary in the MAR and providing a Technical Report when improvements are gleaned from the analysis)
Perform Active Directory (AD) queries to determine issues with account processing through automated tools.
Create and use PowerShell Scripts to support AD queries and analyze broad account configuration issues.
Create and use PowerShell Scripts to analyze issues with Cloud Mailbox actions.
Monitor SQL databases for issues with automated and manually processed requests.
Determine cause of Tier O account management request failures.
Create SQL queries within Microsoft Access to standardize data reviews and updates.
Resolve issues with failed account transaction requests in SQL tables.
Develop recommendations for solutions to Active Directory housekeeping practices that are affecting Tier 0 automated tools.
Coordinate solutions for user network and exchange accounts with COS/NOS Directory Service and Exchange technicians.
Investigate network account actions to determine if issues are being caused by automated or native tools and where the issues originated.
Create design/requirement documents for improvements, new capabilities, and bug repairs for the automated Tier 0 tools.
Perform pre-release debugging of new coding based on design/requirement documents.
Conduct debugging of issues discovered within current Tier 0 tools.
Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
5-8 years of directly related experience in systems administration and analysis.
Current 8570 IAT II Level Certification (CNA-Security, GICSP, GSEC, Sec+ CE, SSCP) or higher
Current DoD Secret security clearance or higher, or eligibility to obtain prior to starting work
Additional industry certifications may be required within specific time frames.