Citrix IT Monitoring and Support - Military veterans preferred



  full-time   employee

Shaw Afb
South Carolina
United States


Job Description

• Upcoming opening for Citrix IT Monitoring and Support Technician.

• Must be a US Citizen and be able to obtain a Secret Clearance.

• Position is located at Shaw AFB near Sumter, SC.

• Excellent opportunity to be hands on in a Citrix environment.


• This position requires Citrix familiarity XenApp 6.5 or higher (terminal service environment)

• XenDesktop – the ability to monitor and respond to incidents

• IT Monitor will perform daily system maintenance activities to maintain 24/7, 365 days/year system and services availability; activities include the repair, patching, fixing or replacement of existing hardware and software.

• IT Monitor will also provide Tier 2 Help Desk duties for tickets escalated.

• Knowledge and administration of VSphere Client 5.0 or higher would be a plus

• Knowledge of NetApp would be a plus, but not primary duty

• This position will also maintain all databases required by the system and user base.


Required Qualifications:

  • Bachelor’s degree in and 2+ years of experience; OR, High School equivalent and 6+ years of experience.
  • Experience with Citrix XenDesktop.
  • DOD 8570 IAT Level 2 Certification - CompTIA Security + CE
  • Must be able to obtain a Secret clearance.
  • MCSE and/or must be able to obtain Citrix Certified Associate -Virtualization (CCA-V) within 6 months. Operating in an environment with both physical and virtual servers, the IT Monitor will support the backup and recovery of an end-to- end system which includes Microsoft and Red Hat Linux based systems, Servers, Thin Clients, SAN storage devices, C4I applications, Office Automations Services, and multiple classification domains.