Remedy/ITSM System Integrator - Military veterans preferred

2018-10-18
ManTech (www.mantech.com)
Other

/yr

  full-time   employee   contract


Colorado Springs
Colorado
United States

ManTech International seeks qualified candidates for a Remedy Developer position supporting a large-scale Federal program which is critical to our nation's safety. Qualified candidates must possess a current Secret clearance and b e able to obtain a specific, higher-level clearance.

In this role, the selected candidate will:
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  • Individual will illustrate expertise in the areas of BMC Remedy suite of products. Individual will be a senior Remedy Developer on the project and implement Remedy services for the client. Possess familiarity with ITIL standard concepts, practices, and procedures within the service transition field. Relies on extensive experience and judgment to plan and accomplish goals.
  • Plan installation, configuration, development and testing of BMC Remedy
  • Experience migrating data and workflows using Remedy Migrator and Remedy Import/Export tools.
  • Test and evaluate enhancement and modification of Remedy system
  • Develop customized workflow in accordance to customer and project needs
  • Overall maintenance of the systems
  • Experience discovering IT Assets using BMC ADDM
  • Understanding of enterprise network architecture.
  • Perform ARS Server and ITSM Applications upgrades and apply patches
  • Possess the ability to leverage ITIL knowledge and implement process flows into the Remedy ITSM module
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