Systems Administrator - Military veterans preferred

General Dynamics Information Technology (


  full-time   employee

Fort Walton Beach
United States

A Field Service Representative (FSR) performs testing, implementation, operation, and maintenance of the Specialized Automated Mission Suite/Enhanced Situational Awareness (SAMS/ESA) system to ensure confidentiality, integrity, and availability of the system.  Performs research. testing, and implementation of new hardware and software loads to include COTS, GOTS, and SAMS-ESA unique software such as Jockey, Services Too, Bus Driver, and Short Bus as required.  Creates and implements processes and procedures to ensure the provisioning and maintenance of SAMS-ESA is consistent with customer requirements, industry best practices and information assurance controls. Uses Remedy or other task management tools to track task progress and provide data for trend analysis, and service improvement recommendations. Responsible for maintaining SAMS-ESA computers with current configurations and monthly mission product updates for global distribution. Provides software maintenance in the form of inspections and operational check of all hardware and software prior to installation.  Assists in defining and creating SOPs, TTP, and other support documentation to be used in the training of SAMS-ESA users on hardware and software capabilities and operation, locally or deployed locations. Assist with related configuration, problem and knowledge management efforts related to SAMS-ESA initiatives.


1.  Working knowledge of Performance Flight Planning Software (PFPS) and Improved Many On Many (IMOM)

2.  Must be able to identify, analyze and troubleshoot computer and network related problems effectively

3.  Ability to prioritize and manage multiple projects across the team

4.  Experience in developing Standard Operating Procedures, Tactics, Techniques , and Procedures for Integration & Testing and Operational assets

5.  Experience providing IT support to USSOCOM weapons systems

6.  Advanced knowledge of Command & Control systems, Radio Frequency and Datalink communications is highly desired

7.  Must possess knowledge of SIPRNET and NIPRNET networking hardware and software procedures

8.  Advanced knowledge of Link-16, SADL, and PRC-117G & PRC-152 radios, crypto loading, and radio/crypto configuration

9.  Working knowledge of KuSS systemss highly desired

10. Knowledge of development, testing and documentation procedures for in-flight systems is highly desired

11.  Understand relational database structures and possess knowledge of basic SQL commands

12. Possess knowledge of and experience applying computer security policy, procedures, and protective measures

13. MCSE/RHCSE or other advanced certification desired

14.  Soft skills: excellent communication skills; tact, effective listening, follow through, detail-oriented and organized



2-5 years experience providing IT services on multiple OS platforms for Microsoft and/or Linux/Red Hat required or

2-5 years experience working on man-pack radio systems, Airborne Mission Networking Systems, Link-16, SADL or

2-5 years experience providing aircraft maintenance on advanced military systems 

Must have a Secret Clearance to begin work and the ability to obtain a Top Secret-SCI security clearance

DoDI 8570.01m Certification required (IAT-I compliant): Minimum Security + CE

The work is performed in a Lab, flight line and deployed locations

On-call reach back support and possible short term TDYs

Position requires an annual 90-day OCONUS deployment in support of SAMS-ESA/KuSs initiatives

Annual 90-day deployment rotations may be to an undisclosed OCONUS location

Note: Annual deployment locations may or may not be the same

Must be able to obtain a passport for OCONUS travel requirements

Lift over 35 LBS

Must pass deployment physical and Class-3 Flight Physical




For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


1.  Bachelors Degree in Computer Science, Information Systems, Engneering, or a related technical discipline, or Technical School Certificate related to computer systems.  Equivalent military training and operational experience will be assessed in lieu of a Bachelor's Degree.  

2.  CompTia Security+ CE Certification required