IT Systems Event Manager Job - Military veterans preferred

2018-10-19
SAIC (www.saic.com)
Other

/yr

  full-time   employee


Macdill Afb
Florida
United States

IT Systems Event Manager (Job Number:441162)

Description:



Job Description:
- The Event Manager is responsible for providing communications and coordination support for the Monitoring and Event Management team for the USCEMTCOM Enterprise Operations Center.
- Primary responsibility includes collecting information on outages, issues, and events as they occur on the USCENTCOM enterprise.
- Activities shall encompass reporting, escalating, and coordinating activities as well as communicating on behalf of J6-S to the customer and senior C4ES leadership.

Roles and Responsibilities:
- Act as the communications focal point for C4ES and a direct communications conduit for the Enterprise Operations Center to monitor, track, and resolve outages, issues, and events
- Collect information on outages, issues, and events as they occur
- Provide timely and precise communications regarding events to the Enterprise Operations Center watch officers, senior government leadership, and C4ES leadership
- Coordinate and facilitate troubleshooting efforts between disparate technology groups
- Support Change Deployment activities and process requirements
- Develop After Action Reports to provide root cause analysis and problem prevention regarding system and network outages and issues
- Support Systems and Network Monitoring Technicians with after-hours Service Desk support, VIP support, and outage/incident response
- Support Enterprise Operations Center requirements as needed

Qualifications:
Required Qualifications
- SECRET; able to obtain Top Secret/SCI
- Bachelor's degree and 2+ years of experience; OR, High School equivalent and 6+ years of experience.
- 2 years direct IT related experience
- Security + CE certification (8570 Requirement)
- Proficient in Office products (Excel, Word, etc.)
- Ability to work shift work including nights/weekends/holidays
- Active passport and the ability to travel overseas on short notice

Preferences:
- 5 years direct IT related experience
- 2 years supervisory experience
- 1 year experience with SCOM/SCCM
- 1 year experience handling Service Desk calls
- TS/SCI clearance (DoD)

Desired Qualification: Experience related to Military Occupation Codes: 3D014, 94F

#LI-JP1

SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see My SAIC Benefits. EOE AA M/F/Vet/Disability

Job Posting: Oct 18, 2018, 8:06:59 AM
Primary Location: United States-FL-MACDILL AFB
Clearance Level Must Currently Possess: Secret
Clearance Level Must Be Able to Obtain: Top Secret/SCI
Potential for Teleworking: No
Travel: Yes, 10% of the time
Shift: Day Job
Schedule: Full-time