PC Refresh Technician - Military veterans preferred

2018-12-25
SAIC (www.saic.com)
Other

/yr

  full-time   employee


San Diego
California
92110
United States

Description

SAIC is looking for PC Technician that is willing to travel OCONUS at various Navy Bases (Far East, Middle East and Europe) to implement replacement PCs, deploy mission critical software, messaging and command data to new hardware equipment. PC Technician candidate must possesses an excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. These positions are contingent upon contract award.


Job Duties:


• Responsible for the staging, imaging, and deployment of new desktop/laptop machines and migration of user data.
• Utilize SCCM 2012 and Orchestrator RunBooks to image and push applications packages to new workstations.
• Troubleshooting and repairing hardware and network connectivity issues
• Perform asset management for site-specific properties, including custody transfer, daily status report and tracking of assets using Microsoft Access database.
• Must be able to carry over 15 pounds.
• Manage trouble tickets. This includes tracking resolution progress and updating customers on ticket status
• 75%+ Travel OCONUS (Far East, Middle East and Europe)

Qualifications

Qualifications:
• Active Secret clearance is required.
• At least 2-3 years of previous experience working as a PC Technician.
• Required certification: DOD 8570 IAT Level II (CompTIA Security+, and Microsoft Windows 7/10 or Server 2012/2016 certifications).
• Preferred Education: Associate Degree in Information System/Computer Science or a related field.
• Preferred Experience:
o LAN network experience.
o Active Directory.
o Microsoft SCCM.
o Microsoft Access.
o Powershell scripting.
.