Network Infrastructure Engineering Solution Architect - Military veterans preferred

2018-10-27
ManTech (www.mantech.com)
Other

/yr

  full-time   employee   contract


Herndon
Virginia
United States

Senior Solutions Architect will provide technical pre-sales support to assist in developing solutions to meet customer needs; facilitates interactions and collaboration both internally (Business Unit Engineers and Customer Account Executives) and externally (customers); and is the thought leader responsible for the design and validation of solutions, including providing guidance on best practices for implementation.

Responsibilities:

  • Provide pre-sales engineering support for business opportunities.
  • Analyze technical needs, requirements, and state of customers’ current infrastructure and operations.
  • Translate customer requirements to develop architecture and design.
  • Assist Capture Managers in developing infrastructure optimization solutions to meet customers’ needs and requirements.
  • Review and validate all solutions to ensure compatibility and consistency with ManTech best practices.
  • Validate solution in the form of technical briefings/exchanges with key customer stakeholders.
  • Communicate the role and value of the proposed solution to the organization and present the business case for technology investments.
  • Assist the Sales and Operations groups with requests for quotes / information, bids, proposals and statements of work.
  • Support Community of Practice (COP) to enhance IT Infrastructure solutions “State of the Practice”:
    • Evaluate new technology, providing recommendations and solutions integrating said technology
    • Process development and documentation
    • Design, populate and expand collaboration space
    • Data resource integration into collaboration spaces (Past Performance, Best Practices, Lessons Learned)
    • Working in conjunction with other Group and Business Unit Solution Architects create, maintain and publish methodologies, approaches and best practices in support of ManTech key business area Communities of Practice.
    • Identify, mentor and leverage internal Subject Matter Expertise resources
    • Surge support for large opportunities and process training requirements
  • Use business management tools for tracking time, expenses and project status and documentation.
  • Support Sales efforts to meet financial goals.
  • Understand and abide by all security and operational policies

Qualifications:

Preferred:

  • Minimum of 10 years as an engineering consultant, outside systems engineer or similar

· Minimum of 5 years Data center management and/or operations experience


· Ability to understand complex IT requirements and develop Concept of Operations to drive the baseline solution


· Experience interviewing SMEs, customer representatives and sales leads to elicit the knowledge and background information required for creating effective solutions

  • Experience developing labor and hardware estimates in support of developed services, software and hardware solutions
  • ITIL Master certification

· ServiceNow Certifications


o System Administration


o Implementation Specialist

  • Prior experience with other ITSM platforms (i.e., Remedy)

Desired:

  • Logical problem-solving approach and the ability to clearly communicate the situation and proposed solution to the customer
  • Strong technical writing skills and the ability to assist the sales team and business groups with requests for quotes / information, bids, proposals and statements of work
  • Demonstrate the ability to create technical drawings and concept graphics for solution proposals
  • Strong interpersonal and communication skills, with the ability to present in a group setting; ability to facilitate and conduct webinars and presentations to customers, including conceptual design and white boarding sessions
  • Ability to mentor other Solution Architects, Capture Manages and Account Managers
  • Projects a professional image and strong business acumen during customer interactions
  • Possesses a sense of urgency, strong organizational and follow up skills
  • Ability to interact effectively with senior business managers and C-level executives

Clearance: Secret (required); Top Secret (preferred)

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