Network Infrastructure Engineering Solution Architect - Military veterans preferred
2018-10-27 ManTech (www.mantech.com)
Herndon Virginia United States
Senior Solutions Architect will provide technical pre-sales support to assist in developing solutions to meet customer needs; facilitates interactions and collaboration both internally (Business Unit Engineers and Customer Account Executives) and externally (customers); and is the thought leader responsible for the design and validation of solutions, including providing guidance on best practices for implementation.
Provide pre-sales engineering support for business opportunities.
Analyze technical needs, requirements, and state of customers’ current infrastructure and operations.
Translate customer requirements to develop architecture and design.
Assist Capture Managers in developing infrastructure optimization solutions to meet customers’ needs and requirements.
Review and validate all solutions to ensure compatibility and consistency with ManTech best practices.
Validate solution in the form of technical briefings/exchanges with key customer stakeholders.
Communicate the role and value of the proposed solution to the organization and present the business case for technology investments.
Assist the Sales and Operations groups with requests for quotes / information, bids, proposals and statements of work.
Support Community of Practice (COP) to enhance IT Infrastructure solutions “State of the Practice”:
Evaluate new technology, providing recommendations and solutions integrating said technology
Process development and documentation
Design, populate and expand collaboration space
Data resource integration into collaboration spaces (Past Performance, Best Practices, Lessons Learned)
Working in conjunction with other Group and Business Unit Solution Architects create, maintain and publish methodologies, approaches and best practices in support of ManTech key business area Communities of Practice.
Identify, mentor and leverage internal Subject Matter Expertise resources
Surge support for large opportunities and process training requirements
Use business management tools for tracking time, expenses and project status and documentation.
Support Sales efforts to meet financial goals.
Understand and abide by all security and operational policies
Minimum of 10 years as an engineering consultant, outside systems engineer or similar
· Minimum of 5 years Data center management and/or operations experience
· Ability to understand complex IT requirements and develop Concept of Operations to drive the baseline solution
· Experience interviewing SMEs, customer representatives and sales leads to elicit the knowledge and background information required for creating effective solutions
Experience developing labor and hardware estimates in support of developed services, software and hardware solutions
ITIL Master certification
· ServiceNow Certifications
o System Administration
o Implementation Specialist
Prior experience with other ITSM platforms (i.e., Remedy)
Logical problem-solving approach and the ability to clearly communicate the situation and proposed solution to the customer
Strong technical writing skills and the ability to assist the sales team and business groups with requests for quotes / information, bids, proposals and statements of work
Demonstrate the ability to create technical drawings and concept graphics for solution proposals
Strong interpersonal and communication skills, with the ability to present in a group setting; ability to facilitate and conduct webinars and presentations to customers, including conceptual design and white boarding sessions
Ability to mentor other Solution Architects, Capture Manages and Account Managers
Projects a professional image and strong business acumen during customer interactions
Possesses a sense of urgency, strong organizational and follow up skills
Ability to interact effectively with senior business managers and C-level executives
Clearance: Secret (required); Top Secret (preferred)