Manager III, QA Engineering - Military veterans preferred

Raytheon (


  full-time   employee

United States

Opportunity for a Manager III to provide Mission Assurance and Quality leadership for multiple value streams in the Andover, MA manufacturing center. These value streams build, integrate and test high complex sensing, communication and power equipment. The Operations Quality Manager will be responsible for ensuring manufacturing execution to contractual, technical and business requirements while driving Mission Assurance and Quality excellence in a busy manufacturing environment.

At Raytheon, our Operations Quality Team assures product and process quality with an emphasis on Product Compliance, Customer Satisfaction, Prevention and Continuous Improvement. The Operations Quality Manager will be an accountable and active participant in both the Operations Quality and Manufacturing Area leadership. In this role you will interface with internal (DCMA) and external (DoD/MDA) customers.

Operations Quality scope includes process planning, inspection and test methodology, non-conforming material control, issue resolution, and continuous improvement of product and process quality at all phases of integration. These tasks are enhanced through a Defect Prevention mindset using data analysis and quality sciences to establish Root Cause and execute effective Corrective Action. As an experienced operations and quality professional the Operations Quality Manager will be expected to lead investigation teams, improvement initiatives, and achieve success in a matrixed environment. This includes the identification systemic drivers and leading continuous improvement efforts. This individual will be required to travel domestically and/or internationally to provide expertise and oversight at subcontractor and other integration sites.

As a Front Line Leader (FLL), the Operations Quality Manager is an important member of the department leadership team. Responsibilities include developing, managing, and leading several quality engineers, ensuring that each employee has suitable work assignments while providing coaching/mentoring to them to assist their personal growth and career advancement. The Operations Quality Manager is instrumental in executing company policies and employee management programs such as the annual performance development program, enhancing the skills and opportunities for each employee and the bench strength of the department by working to develop quality training plans and by providing mentoring and guidance. This position also provides technical oversight and direction to employees in support of their work assignment, as required.

This role will require obtaining a secret clearance.

Required Skills:

  • 10+ years of combined experience in Quality Assurance and/or Manufacturing Engineering.
  • 6+ years of combined experience in operations and/or quality management
  • International or remote site experience
  • Experience with quality sciences; quality systems, and practical application of analytical skills in root cause analysis, corrective and preventive action at the product, customer and business levels.
  • Experience working/interfacing with Customer Representatives (DCMA, FDA, FAA, and/or Foreign representatives) or equivalent.
  • Continuous Improvement Experience
Desired Skills:

  • Ability to build effective relationships through partnering and collaboration
  • Effective leadership skills with strong influencing and change management skills
  • Experience with quality systems, ISO9001/AS9100, MDA Assurance Provisions, quality concepts and general understanding of aerospace/defense regulations and standards.
  • ASQ Six Sigma Black Belt, Certified Manager of Quality & Operational Excellence (CMQ/OE), and/or Lean Certification
  • Advanced Quality Science tool experience, e.g., COPQ, SPC, PFMEA
  • Experience in the project management related to Quality Planning, including First Articles, Testing, Inspection presentation of Major End Items to customers
  • Demonstrated employee development and talent management skills

    This position requires either a U.S. Person or a Non-U.S. Person who is eligible to obtain any required Export Authorization.

Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.