Sr Tech Support Engineer II - Military veterans preferred

Raytheon (


  full-time   employee

New Mexico
United States

Raytheon Company Overview
Raytheon Missile Systems, Albuquerque provides comprehensive expertise in high power electromagnetics; pulsed power engineering, diagnostics and effects testing; radio frequency and particle code simulation; Mobile RangeĀ® and airborne flight test; satellite systems support and tracking; large facility operations, maintenance, and engineering; sensor development and diagnostics; control and data acquisition systems; software and automation; materials fabrication, assembly, processing and coating; quality engineering; and document production, imaging and management. Key growth opportunities include the integration of directed energy weapons on combat platforms.

Job Description:
We are seeking a Senior Technical Support Engineer to execute, query, test, develop, deploy, and support technical solutions pertaining to Program Data Management (PDM) and Product Lifecycle Management (PLM) systems with a strong focus on the PDM Professional/SolidWorks tool suites. The Senior Technical Support Engineer will administer the PDM system (back end, front end, interfaces, user experiences).
NOTE: This position can be a Salary Grade G09 or Salary Grade G10 based on the candidate's qualifications as they relate for this requisition to the skills, experience and responsibility requirements.

Required Skills:

  • Experience in SolidWorks, SolidWorks PDM Professional
  • Strong experience with PLM/PDM implementation and development from Installation, Configuration, Integration, Customization, and System Design Configuration Management or other Computer Aided Design (CAD) software and PDM tools
  • Demonstrated knowledge of PLM/PDM System interfaces, benchmarking, performance & testing
  • Experience working with Engineering organizations, Supply Chain, Operations, Program Management, Document Control, and other groups to meet requirements
  • Familiarity with operating systems such as Microsoft Windows and their associated scripting/batch languages
Desired Skills:

  • Experience with Altium Designer and other CAD software
  • Information Technology experience
  • Possess the necessary people skills to work effectively with all levels of management, peers and subordinates
  • Demonstrated experience in the Aerospace and Defense Industry
  • Mechanical engineering tools, administrative and technical support experience
  • Experience in programming languages such as JAVA, C++, SQL, PL/SQL with experience with Microsoft SQL Server
Required Experience and Education (including Major):

  • Bachelorsā€™ Degree in Science, Technology, Engineering or Mathematics (STEM)
  • Six years of prior relevant experience

  • Must be able to obtain and maintain a Department of Defense SECRET clearance; existing clearance preferred
  • U.S. Citizenship status is required as this position will need a U.S. Security Clearance within 1 year of start date

Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.