Warehouse Clerk/RMA Specialist - Military veterans preferred

GoWireless (GoWireless.com)


  full-time   employee

Las Vegas


The RMA Specialist will be responsible for the overall support and care of company Inventory integrity in each of the shipping, receiving and processing areas.  This position will track the inbound and outbound properties of Go Wireless finding the most efficient, organized and cost effective methods that benefit the company with an operations goal of zero loss each month.  This position will need a strong customer service behavior for both internal and external Go Wireless parties with an emphasis on safety and professionalism.


Minimum Qualifications


  • Minimum high school diploma
  • Minimum 2 years experience in Warehouse setting
  • Experience with RMAs, Shipping/Receiving
  • Must be able to reach all deadlines
  • Must be able to multi-task, problem solve / attention to detail
  • Must be able to count/record/track accurately
  • Intermediate computer skills needed


Core Duties and Responsibilities


  • Sort all deliveries, expediting contracts to appropriate personnel
  • Prioritize returned products
  • Inspect and receive inbound Transfer Orders
  • Pull, inspect, transfer and ship outbound inventory as needed
  • Process returned defective handsets and accessories
  • RMA to vendor high cost defective accessories
  • QA and process returns to vendor
  • Customer service for outside stores and other company departments
  • Assist with month-end inventory count
  • Assist with outbound inventory transfers of phones and accessories
  • Using computer software such as iTunes, internal inventory management systems and Microsoft Office Suite
  • Complete drop shipments of devices and accessories to stores as needed
  • Other duties as assigned

Physical Requirements

  • Extended periods of time standing
  • Lifting up to 50 pounds
  • Occasional bending, stooping, pulling
  • Repetitive motion tasks while doing computer work
  • Exposure to active wireless equipment, signals and transmissions


NOTE:  This job description is not intended to be all-inclusive.  Employee may perform other related duties as negotiated to meet the ongoing needs of the organization