Network Operations Center Analyst - Military veterans preferred

2019-01-10
ManTech (www.mantech.com)
Other

/yr

  full-time   employee   contract


Hill Afb
Utah
United States

We support the Defense Information Systems Agency’s (DISA) new DISA Global Operations Command-West (DGOC-W) operations on Hill AFB, UT. We support this critical mission providing a globally accessible enterprise information infrastructure directly supporting joint warfighters and national level leaders across the full spectrum of military operations.

Our large global team serves as the Network specialists responsible for managing, monitoring and troubleshooting the classified and non-classified IP and Transport Networks consisting of Cisco and Juniper routers, Optical cross-connect platforms, Multi service provisioning platforms, IP and ATM switches, fiber/copper connectivity, Sun workstations, and miscellaneous network equipment.

Responsibilities:

  • Troubleshoot and restore to service components of the global IP and Transport Network.
  • IP/Networking experience including routers, switches, firewalls, routing protocols (OSPF, BGP, RIP), VLANs, ACLs, and multicasting.
  • Performs fault isolation and diagnostic/assessment functions to include: determination and execution of corrective action(s) on a real-time basis.
  • Prepare required documentation, including both program-level and user-level documentation.
  • Interface with functional users as well as remote operations centers in both routine and reactive monitoring situations.
  • Maintains logs and records associated with reported problems or situations within their realm of responsibility.
  • Follow escalation policy.
  • Monitor security posture of the IP Network and report any suspected violations to designated authority.
    • This includes performing pro-active monitoring of network element alarms and alerts to identify those components/elements that may lead to or already are causing network degradation or failure.
  • Executes all reporting functions and data input associated with network management.
  • Performs operator level maintenance on all components/assets associated with network.
  • Knowledgeable on Network Management Systems: Remedy, HP OpenView, Silvx, Cisco Prime Optical, Netcool, INMS and associated assets.
  • Familiar with network encryption devices to include SafeNet NSA Type I and Type III. Experience in one or more of the following Crypto devices: KG-340, KG-175A/D, KIV-7, KIV-19.

Qualifications:

  • DoD 8570 IAT Level II (Security+ CE or equivalent) – MANDATORY to start.
  • Advanced IP/Networking experience including routers, switches, firewalls, routing protocols (OSPF, BGP, RIP), VLANs, ACLs, and multicasting.
  • Advanced knowledge of voice over Internet Protocol (VoIP) gateways, call managers, performance enhancing proxies (PEP), and telephony systems.
  • Knowledge and experience with satellite communications technology architectures.

Desired skills:

  • CCNA/CCNP - Skilled in Satellite Communications (SATCOM), earth station equipment, and associated terrestrial systems.
  • Experienced in the implementation and delivery of DISN services (VoIP, VoSIP, VTC, NIPR, SIPR) through SATCOM Gateways.
  • Experience with iDirect/Linkway IP Modems.
  • Familiarity with the operation and maintenance of MILSATCOM earth terminal equipment (up/down converters, modems, high power amplifiers).
  • Familiarity with the operation and maintenance of MILSATCOM baseband equipment (EBEM, Promina, MIDAS, Convergence routers, IA Tools).
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