Analyst II, Learning Management System Analyst – Operations Support (Job Number:441838)
SAIC has multiple Learning Management System Analyst positions available in Pensacola, FL.
Successful candidates must have tier 2 help desk experience. Analyst II professional experience must include customer-oriented service, tier 2 level technical expertise for a learning management system, system operations monitoring, collaboration with technical administrators to provide details, help desk metrics gathering and reporting, technical writing for training guides and “how-to” artifacts, and maintenance of existing training, troubleshooting, and operating procedures documentation.
- Candidate must currently hold and maintain DoD Secret clearance
REQUIRED EDUCATION AND EXPERIENCE:
- Three years of experience with tier 2 help desk experience
- Three years of experience with a learning management system, including working to resolve user issues and ensuring tools are fully operational
- BA or BS degree in information technology, computer science, mathematics, statistics, business, engineering, or physical science
- Certificate of completion of entry level operating system user training for Linux operating systems and for Windows Server operating systems - Computing Technology Industry Association (CompTIA) A+ ce certification or equivalent
SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see My SAIC Benefits. EOE AA M/F/Vet/Disability
Job Posting: Nov 9, 2018, 8:30:34 AM
Primary Location: United States-FL-PENSACOLA
Clearance Level Must Currently Possess: Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No
Shift: Day Job