Requirements Analyst - Military veterans preferred



  full-time   employee

United States


  • This position is responsible for gathering and managing requirements for software change requests for multiple applications and task orders. 
  • Performs requirements analysis and documents requirements in a business requirements document and in a requirements management tool.
  • Performs requirement elicitation with the customer and other stakeholders such as development and test.
  • Follows the requirements process for managing changes and approvals.
  • Facilitates requirements discussion between the customer and internal groups as needed.
  • Will acquire input from a variety of subject matter experts and lead meetings of those SMEs to capture requirements, process flows input, and establish agreed process guidelines.
  • Manages information collection from many sources and maintains control of information in an organized manner.
  • Authors documents and aid systems owners with supporting the TO requirements.
  • May work closely with SMEs in Service Management/Delivery, IT Operations, Project Management, etc.
  • May participate in the identification and evaluation of measures and improvement opportunities.
  • Contributes to process related project plans, schedules, and deadlines. 


Education and Required Qualifications:
  • Bachelor’s degree and 9+ years’ related experience. Four additional years’ experience may be considered in lieu of a degree.
  • Has an understanding of process development principles.            
  • Able to create process flow diagrams and use cases based upon information provided by process owners and stakeholders.
  • Understands and applies conventions for diagram symbology, use of swimlanes, and identification of decision points.
  • Able to drive the definition of process guidelines based upon stakeholder requirements and process goals.
  • Candidate must be self- motivated, proactive, positive, and enjoy the challenges of planning and solving problems in a complex and unpredictable work environment.
  • Candidate must be able to maintain records, meeting notes, and process materials for several concurrent process development assignments.
  • Ability to establish a solid working relationship with Service Delivery Managers, IT Technical Subject Matter Experts, and technical staff.
  • Reasoning and problem solving skills
  • Proficient in word processing, spreadsheets, and desktop applications.
  • Strong communication and interpersonal skills. 
  • Strong logic and analytical skills.
  • Organized and detailed documentation skills.
  • Works independently
  • Strong work ethic with a focus on quality, results and customer satisfaction. 
Desired Qualifications
  • Has moderate to advanced understanding of the SDLC.
  • Has experience with requirements management tools such as Dimensions RM.
  • Holds an ITIL or ISO20000 certificate. 
  • Ability to obtain a Public Trust (pass a NACI Background Investigation)