National Grid (https:\\careers.nationalgridus.com)
Job ID 489
Location Syracuse, New York
Organization Business Process and Performance
Department INTAKE & DEMAND MGMT SERVICES SOLUTIONS
Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
**THIS POSITION IS LOCATED IN SYRACUSE, NY
To assist with defining, implementing and running processes, reporting, governance and other activities to support effective operation of the team. To develop and deliver new reporting requirements from business requests that drive added value across the business units.
Ensure the effective implementation and operation of processes and reporting.
Establish, implement and operate new processes spanning multiple departments to support transition to new operating model.
Provide daily, weekly and monthly reports and analytics to specific deadlines and requirements, covering a broad spectrum of both internal and external obligations and a broad spectrum of stakeholders from team leader to Director level and including external recipients.
Manage development of new reporting and ad-hoc requirements from initial requirement to delivery.
Coach and support colleagues within and external to the team to optimize productivity and quality, initiate action to address resource shortfalls or productivity gaps.
Identify opportunities for process improvements and existing working practices, assessing impact of change requests from other parts of the business on own area of operation.
Supervisory/Interpersonal- Experience Required
Excellent communication skills, both written and verbal.
Educated to degree level; or equivalent experience
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.