Operations Systems Analyst - Military veterans preferred

Conagra Brands (http://www.conagrabrands.com/careers)


  full-time   employee

United States

Conagra Brands has the most energized, highest-impact culture in food. Our people persistently challenge and disrupt marketplace/business conventions and we are respected for our great brands, great food, great margins and consistent results. Conagra Brands, be part of building something BIG.
Job Summary
Understands business processes, process analysis/management, and IT requirements and IT managed services. Drives definition to requirements, optimization, continuous improvement, and approved changes to new and existing business processes and IT solutions via development of business processes and functional/technical requirement. Ensures the IT Outsourcer is meeting delivery expectations and SLAs. Helps the design, development and distribution of reusable technical components to streamline development delivery processes. Oversee development, integration, testing, and maintenance of existing and enhancements of proprietary platform applications. Contribute to product feature prioritization and technology roadmaps with development vendor resources and integration resources.
Position Responsibilities
Participates in strategy discussions and other business unit discussions to understand and capture high level business needs.
Proactively communicates status of IT effort and incidents to key business stakeholders.
Develops requirements for new computer programs, constructing workflows and diagrams.
Prioritizes requirements with the business stakeholders.
Understands end to end application environment and works with architects to validate capabilities are being build according to strategic direction.
Validates business and technical requirements are met during the project delivery process.
Oversees IT Outsourcer service management (problem management, issues escalation, and change management).
Assists with the design, build and test applications, and provide maintenance support
Participate in rapid planning, design, coding, unit testing, and review
Provide basic design documents and translate into component-level designs to accelerate development.
Assist in developing technical documentation; participates in test-plan development, integration and deployment
Reviews project requirements, functional specifications and detailed designs of application solutions for fellow IT functions and project management.
Assists with developing detailed technical specifications and designs for projects / system enhancements
Develops operating procedures and user manuals for transition into routine operations
Oversees and provides guidance to IT Outsourcer for application administration, development, configuration and continuous improvement opportunities.
Assist with tracking and influencing IT Outsourcer service performance and escalation
Partners with application software vendors on services, system lifecycle and contract/license management
Assists in financial management and forecasting for associated IT costs
Position Qualifications
Bachelor’s Degree Required (Computer Science or other degrees)
2+ years in Information Technology or relevant experience
Understanding of systems architecture concepts and methodologies.
Working knowledge of relevant application platforms and their application
Understanding of infrastructure platforms and their application
Ability to define a project plan and lead project
Experience working with an outsourced vendor
Working knowledge across a broad range of SAP modules
Working knowledge of SAP Development experience
Working knowledge of enterprise applications
Ability to travel up to 10% annually
Manage Critical Incident and Change Management SLA's with Service Provider
Manage and implement process improvements in NOC/SOC
Drive Zero Business Impactful Events
Manage and Test DR/BCP Plans
Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law.