Visual Information Systems Scheduler / Technician - Military veterans preferred



  full-time   employee

Macdill Afb
United States


Job Description

• Serves as VTC / AV scheduler / technician in classified and unclassified audio and video teleconferencing networks and systems.

• The VIS scheduler is the first line customer interface for scheduling VTCs and for VTC systems technical support.

• The Scheduler assists customers with questions regarding VTC scheduling, distant- end connectivity, and troubleshooting with customers via telephone and/or VTC.

• The responsibilities include scheduling VTCs in Microsoft Outlook, scheduling DISA Global Video Services (GVS) when needed, and responding to equipment testing requests from outside agencies.

• Provides limited technical support to VTC and AV events in scheduling, set-up, and testing / troubleshooting of events.

• The successful candidate will have experience working independently in a fast-paced military environment.


Required Qualifications:


• Active TS/SCI clearance is required 

• Associate’s degree and 1+ year of experience; OR, High School equivalent and 2+ years of experience.


Two years’ experience in the following areas:

• Scheduling and facilitating VTC events.

• Providing technical services in a DOD environment.

Required knowledge and experience of the following equipment:

• Microsoft Office Suite

• Codecs (Cisco C60, S80 or similar).

• Desk Top VTC units (Cisco EX series or similar)

• Audio Visual equipment (monitors, projectors, audio amplifiers)

Desired knowledge and experience of the following equipment:

• MCU bridge (Cisco Codian or similar) Certifications Comptia Security Plus is desired