General Dynamics Information Technology (www.gdit.com)
Herndon | Usa
Drive Customer Success Outcomes in an Exploding Agile, DevOps Culture
Ready to take your technical curiosity and customer engagement skills from traditional project management to the next level? Want to use your knowledge and interest in DevOps delivery to engage customers using leading edge cloud technology and automation? You will be at the center of the action, supporting a major civilian government agency’s transformation and adoption of the cloud using progressive DevOps tools and methodologies.
As a Technical Customer Account Manager, you are a critical member of the team and will be the face of GDIT with the customer providing transparency to leadership across the program; with the client, with systems integrators, and cloud providers. Your job will be interesting, fast paced and varied while supporting various customers within the agency. There are infinite opportunities to learn and make meaningful contributions. We are excited to be building a culture of agile collaboration, transparency, ownership, and customer intimacy and are looking for you to come help us.
Represents the customer during technical, administrative, and operational support of assigned customers. Responsible for customer and subcontractor support, coordination, communication, and orchestration.
Combined 6+ years’ experience working in collaborative customer environments;
Preferred candidate skills and experiences for you to be successful
For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.