CUAS Field Support Representative (FSR)-Crane, IN - Military veterans preferred

2019-01-09
SAIC (www.saic.com)
Other

/yr

  full-time   employee


Crane
Indiana
47522
United States

Description

JOB DESCRIPTION: 

  • Perform duties in both CONUS and OCONUS as a Field Service Representative (FSR) providing CUAS system support for system integration and deployed systems. 
  • Candidate will provide training, troubleshooting, repair, maintenance and upgrades to Expeditionary Electronic Warfare systems in OCONUS fielded locations. This includes various Command and Forward Operating Bases within the CENTCOM AOR.  
  • Support unit deployments, overseeing, directing, and executing integrated lifecycle support, network support, and operational training of CUAS systems; this includes providing on call system support and assistance as needed by fielded units to include determination of usability and functionality of CUAS when operators report problems; provide rapid feedback to deployment unit personnel; provide over the shoulder training and impart system level knowledge to unit personnel; provide operator and maintenance refresher training upon request from units; work jointly and coordinate with other agencies, groups and Contractors whenever necessary to maximize support to the users in the field; maintain and archive work order logs and submitting/tracking/processing/reporting Trouble Tickets (TTs) for any depot level required support. 

Qualifications

Required Education & Experience:

  • Associates Degree + 6 years of experience or high school diploma and +8 years’ experience in lieu of degree. 

Required Skills:

  • FSR Experience.
  • Technical Support and Trouble Shooting Skills
  • Training Execution Skills
  • Analytical Skills
  • Software Installation Skills
  • Problem Solving Skills
  • Interpersonal Skills
  • Strong commitment to customer service and satisfaction
  • Ability to lift and carry 80 lbs. unassisted for short distances.
  • Ability to ascend/descend stairs, ladders, and ramps while carrying up to 40 lbs.
  • Ability to work in small, cramped spaces.
  • Ability to perform required job duties outdoors in conditions that may include extreme high and low temperatures, rain, snow, and high winds.
  • Ability to sit for extended periods while traveling in an off- road vehicle.
  • Ability to stand and walk without rest for at least two (2) hours.
  • Ability to bend and/or twist legs, arms, and body within normal range of motion
  • Available for a flexible work schedule, including extended or weekend hours, sometimes on short notice, to include holidays as needed.
  • Ability to meet all OCONUS location- specific requirements as outlined by DOD 4500.54- G, Foreign Clearance Guide.

Desired Skills:

  • Knowledge of military wheeled vehicle maintenance processes, policies, culture, operation, and training
  • Previous experience supporting similar deployments and the knowledge and capability to move from location to location while in-country is.
  • Software Service Skills 
  • Operations Maintenance Repair Services 

Clearance Requirement:

MUST have current active Secret clearance to perform all CUAS FSR requirements.


Travel: 

  • 50% both CONUS and OCONUS