Digital Training Facility Computer Operator - Military veterans preferred

2019-01-10
SAIC (www.saic.com)
Other

/yr

  full-time   employee


Illesheim
91471
Germany

Description

SAIC is looking for a Computer Operator already living in Germany.  

  • The Computer Operator I works under close personal supervision and is provided detailed written or oral guidance before and during assignments.
  • As instructed, this worker resolves common operating problems and may serve as an assistant operator working under close supervision or performing a portion of a more senior operator’s work.
  • The successful candidate shall complete a NACI personnel security investigation resulting in a favorable review.
  • This position is subject to the Department of Labor wage rate minimum requirements for the area in which the work will take place.
  • This position reports to the DTFM Program Manager

Position is ON CALL only-Approximately 0-24 hours per week

  • Work may not occur consecutively during the day, and the work hours may vary from day-to-day.
  • In addition, work may be required on weekends or nights.

 

DTFM is responsible for:

  • Maintaining and operating the Digital Training Facility.
  • Ensure the facility is available for all scheduled and non-scheduled training.
  • Validate that DLS equipment is installed and functioning properly to support needed training.
  • Ensure that workstations are available for scheduled learners and that workstations are loaded with appropriate courseware.
  • Report system, software or equipment failures to EMC helpdesk. Assist and respond to EMC technicians to resolve issues with systems, software or equipment.
  • Market DLS training and system capabilities to on- post organizations to facilitate increased utilization. This position is ON CALL only for as needed support.

Qualifications

REQUIREMENTS:

  • AA Degree in related discipline; Or, High School and up to two (2) years of related experience or experience in a customer service environment
  • Must be a US Citizen able to pass a NACI background investigation

 

DESIRED:

  • General knowledge of software applications, operating IT equipment experience, workstation set-up, and have a familiarity with networked systems.
  • Customer service experience including resolving issues related to desktop IT resources.