Tech Support Specialist Sr - Military veterans preferred

Raytheon (


  full-time   employee

New Mexico
United States

Energetics Support Specialist Representative
This position is for an Energetics Support Specialist who will be located in the Raytheon Albuquerque facility, Albuquerque, New Mexico. He/she will report to the Raytheon ABQ Energetics Value Stream Manager within RMS Operations, Energetics Integration Make Center (EIC).The EIC and Raytheon ABQ’s goal is to achieve “No Doubt” solutions and instill confidence in our customers by producing and providing consistently reliable products in a safe and efficient manner.

Job Description:
The Energetics Support Specialist will perform a variety of technical and business tasks responsible for support and developmental activities, as well as being responsible in developing energetics knowledge in handling, assembly and test. This self-managed individual will ensure compliance to the Quality Management System (QMS), improve quality documentation of deliverable products, manage critical supplier relationships, and partner with various functional leaders and teams through all product lifecycle stages. The following responsibilities are included in this position.

Major responsibilities:

  • Review of Technical Customer Requirements
    • Develop detailed technical specification sheets for procured materials and services in order to meet a wide range of contractual quality requirements
    • Execute Incoming Quality and Technical Inspections of materials and test documentation.
    • Responsible for material and subcontracted tasks
  • Work with functional and technical staff to communicate effective Quality practices needed for the cultural shift driven by contracts with high quality requirements
  • Continuously work with customer Quality liaisons regarding compliance of production lot record books to contractual technical requirements
  • Provide daily input and feedback on performance and development to Value Stream Manager and Lead
  • Articulate what good quality looks like at all stages of the value stream and influence stakeholders to act accordingly
  • Documentation Support activities, review and release of required documents to technical staff
  • NCMR/CAR Generation, follow up and tracking to closure
  • Calibration Coordinator for Energetics Department
  • Additional Critical Support Activities
    • Off-site Supplier Technical Meetings
    • Off-site Quality Testing Support
Required Education/Skills:

  • High school, secondary school or equivalent
  • Familiarity with ISO 9001, AS9100, PQR1060 requirements
  • Must be a self-starter, work proactively to prevent problems, demonstrate flexibility, and have the ability to multitask across a variety of programs
  • Demonstrate strong analytical and problem solving skills
  • Effective communication other functional areas
  • Ability to secure and maintain a Secret Level U.S. DOD Clearance.
Desired Skills/Experience:

  • Experience with a Quality Management System that maintained an AS9100 or PQR1060 certificate/registration
Experience with or capable of acquiring experience with energetic materials handling, assembly and testing.

Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.